Shopper Marketing Manager : Personal Care

Tiger Brands; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A major FMCG company in Gauteng is seeking a Shopper Marketing professional responsible for the development of strategic Shopper Plans. The role involves collaboration with marketing, revenue management, and trade to optimize shopper engagement and brand growth. Ideal candidates will have a commercial degree and 2-3 years of relevant experience in FMCG. This position offers an opportunity to actively contribute to driving brand participation and maximizing basket conversion.

Qualifications

• 2-3 years work experience across FMCG Trade / Category / RM.
• Category management experience is advantageous.
• Time in Brand Marketing is considered useful.

Responsibilities

• Develop and deliver strategic Shopper Plans by Channel / Cluster.
• Collaborate with Marketing to develop insights and engagement strategies.
• Ensure timely execution of shopper marketing plans.

Skills

Shopper Research

Analytical Skills

Communication Skills

Project Management

Education

3-year bachelor’s degree in a commercial field

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing. You are accountable for the development & delivery of strategic Shopper Plans by Channel / Cluster (incl. digital & e‑comm) providing clear direction for category & brand presence, value, & shopper engagement to profitably maximize basket conversion & drive category / brand growth in line with the Brand Must Win Battles & Commercial Objectives.

These plans are to be built on a platform of robust commercial analytics of portfolio & pricing dynamics / scenarios ensuring that competitive brand positioning, shopper / trade value, & business profitability are optimized.

You are expected to elevate the contribution of Shopper Marketing within your Business Unit, continuously develop your personal capabilities, and contribute to making Tiger a great place to work.

What You’ll Bring To The Table

CATEGORY & SHOPPER UNDERSTANDING

• Motivate for & deliver Shopper Research, extracting key insights & delivering recommended action plans to leverage the associated growth opportunities
• Scope out & evaluate all shopper media platforms & touchpoints across channels / clusters as a basis for media selection in support of shopper plans
• Undertake deep dive category & basket analytics to identify shopper‑led trends, upside opportunities, & potential threats at category & brand across channels / clusters

STRATEGIC SHOPPER PLANS

• Work closely with Marketing to develop strategic shopper plans (incorporating shopper presence, value, & engagement) in support of brand equity building / share gains, innovation launches, & purchasing behaviour to drive brand participation in targeted consumption occasions & usage, determining & managing associated shopper activation budgets
• Collaborate with Trade Marketing to build Channel / Cluster "Look of Success," launch GTM plans, & shopper campaigns to deliver the strategic shopper plans as well as Channel / Cluster / Customer specific initiatives to take advantage of identified basket conversion opportunities for category / brand.
• Support Trade Marketing in building commercial arguments for customers & providing strategic shopper inputs into Joint Business Planning & Category Reviews.
• Quarterly strategy reviews are to be undertaken and Shopper Marketing Plans revised accordingly in response to changing market dynamics, new opportunities, & identified risks.

REVENUE MANAGEMENT

• Work closely with Revenue Management & Trade Marketing to: Review pack‑price architecture by channel / cluster to competitively satisfy shopper needs & optimize range performance for TB & the trade
• Determine optimized promotional mechanics & pricing levels by channel / cluster to drive brand switching & profitably build basket size / mix in line with shopper plans

PERFORMANCE MANAGEMENT

• Ensure that all shopper marketing plans are executed on time & in full, delivering the objectives / ROI set, timeously addressing delays & shortfalls
• Proactively drive launch GTM to maximize the impact & traction of brand innovations in targeted trade outlets
• Prepare routine reviews of category & brand performance (sales out / basket KPIs) detailing causes of gaps & proposing responsive actions to address shortfalls & capitalize on opportunities
• Support Trade Marketing in Customer Reviews & JBP Status Updates with shopper‑led insights & recommendations on growth‑driving initiatives.

SHOPPER LEADERSHIP

• Leverage understanding of shoppers & their role in category / brand growth to build credibility with & establish effective working relationships with marketing, Trade Marketing, RM, Sales, & Ops, whilst establishing credibility & influence with key customers

ANALYSIS & INSIGHTS

• Demonstrated understanding of the key processes of shopper analytics, with confidence in working across market, basket and research data to extract meaningful and actionable insights

PROJECT MANAGEMENT

• Effective project management skills, proactive performance management and commitment to the achievement of business objectives set

IMPACTFUL COMMUNICATION

• Strong communication and presentation skills to build compelling shopper stories that engage and influence both internal & external audiences securing their active support

Essentials Skills & Qualifications

• 3‑year bachelor’s degree in a commercial field
• 2‑3 years work experience across FMCG Trade / Category / RM
• Category management experience is advantageous
• Time in Brand Marketing is considered useful

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under‑represented designated groups.