Shopify Store Assistant

TalentPop App; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic e-commerce support firm is seeking a Shopify Store Assistant to join their remote team. This role involves managing Shopify stores, product uploads, order operations, and data analysis to ensure efficient e-commerce operations. Candidates should have at least one year of hands-on Shopify experience, proficiency in Microsoft Excel and Google Sheets, along with strong communication skills. The firm offers flexible work, health support, performance bonuses, and generous paid time off.

Benefits

Permanent remote work setup

HMO coverage or health stipend

Performance bonuses

Generous Paid Time Off (PTO)

Opportunities for growth and development

Qualifications

• 1 year of hands-on Shopify experience with store management.
• Proficiency in Microsoft Excel and Google Sheets, especially with pivot tables and VLOOKUP.
• Excellent written communication skills for managing multiple priorities.

Responsibilities

• Keep Shopify stores running smoothly by maintaining accurate product listings.
• Manage product uploads and coordinate inventory restocks.
• Assist with order management and customer service inquiries.

Skills

Shopify experience

Data analysis

Communication skills

Familiarity with tools like Klaviyo, Zendesk

Tools

Microsoft Excel

Google Sheets

Klaviyo

Zendesk

ClickUp

Asana

Google Analytics

Job description

Overview

Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations

Are you an experienced online professional with a knack for e-commerce and a keen eye for detail? TalentPop App is looking for a talented and highly organized Shopify Store Assistant to join our 100% remote team. We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter.

Responsibilities

• Store Management: Keep Shopify stores running smoothly by ensuring all products, pricing, and descriptions are accurate and up-to-date.
• Product & Inventory: Take charge of product listings, from uploading and optimizing new items to tracking inventory levels and coordinating restocks.
• Order Operations: Assist with order management, fulfillment tracking, and processing refunds and returns to ensure a seamless customer experience.
• Data Analysis: Use your skills in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP) to perform data analysis and reporting that drives business decisions.
• Collaboration: Work closely with our customer service and operations teams to resolve inquiries and support marketing campaigns.

What We\'re Looking For

• 1 year of hands-on Shopify experience: You know your way around a Shopify admin dashboard, with experience in store management, product uploads, or app integrations.
• Data proficiency: You\'re skilled in using Microsoft Excel and Google Sheets, particularly with pivot tables and VLOOKUP.
• Strong communication: You have excellent written communication skills and the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with tools like Klaviyo, Zendesk, ClickUp, Asana, or Google Analytics is a plus.
• Bonus points if you have technical experience with Shopify apps, themes, or SEO optimization!

What We Offer

• Permanent remote work setup, giving you the flexibility to work from anywhere.
• HMO coverage or a health stipend to support your health and well-being.
• Performance bonuses to reward your hard work and success.
• Generous Paid Time Off (PTO) to rest and recharge.
• Opportunities for growth and development within a supportive team at TalentPop App.

Ready to apply? To be considered for this position, please include the application code SHOP25 in your submission. This helps our recruitment team quickly identify and process your application.

We look forward to meeting you!