Shop Assistant / Cashier x1 - Clicks Bedfordview

Clicks Group; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and beauty retailer in Johannesburg is seeking an individual who can efficiently execute operational activities at the point of sale. Ideal candidates should have a Grade 12 education and experience in customer-facing roles within the retail or FMCG sector. Responsibilities include promoting the clubcard, maintaining accuracy in transactions, and delivering exceptional customer service. This role supports the company’s vision to be the first choice retail provider in health and beauty.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Essential: Maths 50% and English 50% at Grade 12 level.

Responsibilities

• Execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise.
• Promote the Clicks' clubcard and enroll new members.
• Provide superior customer service as a brand ambassador.
• Ensure compliance with merchandising and housekeeping standards.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Job description

Listing reference: click_022514

Listing status: Online

Apply by: 11 November 2025

Job Description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience

Minimum requirements

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level