Shop Assistant / Cashier

Clicks Group Limited; Midrand; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Clicks Group in Midrand is seeking a Shop Assistant / Cashier to join our in-store team. You will handle POS transactions, process payments, and promote the Clicks clubcard.

Deliver friendly, professional service, maintain merchandising standards, and ensure accurate cash handling while contributing to a positive customer experience.

Desirable: experience in a customer-facing retail/FMCG role and Grade 12 with Maths and English; basic maths and stock awareness are helpful.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level
• Proficient in basic maths and cash handling

Responsibilities

• Efficiently execute all POS cash handling and transaction processes.
• Promote Clicks clubcard and enroll new members.
• Deliver friendly, professional service and act as a brand ambassador.
• Maintain store merchandising and housekeeping per standards.
• Provide product knowledge and assist customers with promotions.

Skills

Customer orientation

Planning and organising

Problem-solving

Relating and networking

Following instructions

Delivering results

Teamwork

Persuading and influencing

Pressure handling

Education

Grade 12 (Maths 50% & English 50%)

Job description

Shop Assistant / Cashier - X1 Clicks Mall of Africa

Listing reference: click_027558

Listing status: Online

Apply by: 22 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level