Shipping Controller

Cape Union Mart Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail group in South Africa is seeking a Shipping Controller responsible for managing and coordinating all import and export shipping activities. You will ensure goods move efficiently across borders, while maintaining compliance with customs requirements. Candidates should have a Matric certificate, with preference given to those holding diplomas in logistics or related fields, and 3–5 years of relevant experience. Proficiency in ERP systems such as Oracle and Sage is essential.

Qualifications

• 3–5 years in shipping/logistics operations, preferably in retail or FMCG.
• Experience in freight forwarding, customs clearance, and handling bonded goods.

Responsibilities

• Managing and coordinating all import and export shipping activities.
• Ensuring accurate documentation and tariff application.
• Managing relationships with freight service providers.
• Keeping systems up to date.
• Supporting operational continuity through reliable inbound logistics.

Skills

SA customs regulations

International trade compliance

Proficient in MS Excel (PivotTables, VLOOKUPs)

Excellent written and verbal communication

Analytical thinking

Effective time management

Sound decision-making

Strong service orientation

Teamwork

Education

Matric (Grade 12)

Diploma in Logistics, Supply Chain, or International Trade

Tools

Oracle

TradeCloud

Sage

Job description

Purpose

As a Shipping Controller at Cape Union Mart, you are responsible for managing and coordinating all import and export shipping activities. This includes ensuring goods move efficiently and cost-effectively across international borders and arrive on time, in full compliance with customs and regulatory requirements.

Key Responsibilities

• Ensuring accurate documentation and tariff application
• Managing relationships with freight service providers
• Reconciling costings and payments
• Keeping systems up to date
• Supporting operational continuity through reliable inbound logistics

Qualifications

• Required: Matric (Grade 12)
• Preferred: Diploma in Logistics, Supply Chain, or International Trade
• Advantageous: Training in Incoterms, Customs, Import/Export Regulations
• 3–5 years in shipping/logistics operations, preferably in retail or FMCG
• Experience in freight forwarding, customs clearance, and handling bonded goods

Skills

• SA customs regulations and international trade compliance
• HS codes, duties, VAT implications, bonded/rebate goods processes
• ERP and logistics systems: Oracle, TradeCloud, Sage
• Technical Skills
• Proficient in MS Excel (PivotTables, VLOOKUPs)
• Familiar with online logistics and SARS portals
• Systems: Oracle, Sage, TradeCloud
• Excellent written and verbal communication
• High numerical accuracy and analytical thinking
• Effective time management and task prioritization
• Sound decision-making and problem-solving
• Strong service orientation and teamwork
• Flexibility and adaptability to change

Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Preference will be given to candidates who will enhance the diversity of the team, aligned to our Employment Equity plan.