Shift Supervisor - Poetry - Gateway Mall

Cape Union Mart Group; Umhlanga Rocks; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Umhlanga Rocks is seeking a Shift Supervisor to assist in managing store operations. Responsibilities include maximizing turnover, stock loss prevention, and delivering excellent customer service. The ideal candidate should have at least 2 years of supervisory experience and strong communication skills. This is a full-time position with a focus on team leadership and innovative merchandising.

Qualifications

• 2 years of supervisory experience required.
• Must have Matric or an equivalent qualification.
• Proficiency in Microsoft applications is essential.
• Clear criminal record is a must.

Responsibilities

• Assist in managing all aspects of a store.
• Maximize turnover and profit.
• Control and prevent stock loss.
• Deliver exceptional customer service.
• Lead training and coaching initiatives.
• Optimize visual merchandising strategies.
• Implement company policies and procedures.

Skills

Supervisory experience

Customer service

Leadership

Communication skills

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Shift Supervisor - Poetry - Gateway Mall

Be among the first 25 applicants.

Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy
• Lead talent selection, training, coaching, retention and recognition initiatives for all team members
• Innovative visual merchandising to optimize sales
• Implement all company policies and procedures
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment
• Align team members to company culture and create fun

Minimum Requirements

• 2 years of supervisory experience
• Matric or equivalent
• Microsoft – computer proficiency
• Clear criminal record
• Ability to communicate effectively at all levels

Behavioural Requirements

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail