Shift Leader - Cape Union Mart Quay Four - V&A Waterfront

Cape Union Mart Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Cape Town is seeking a Store Supervisor to manage various aspects of store operations. Responsibilities include maximizing profit, managing stock loss, and delivering outstanding customer service. Candidates must have at least 2 years of supervisory experience and a Matric or equivalent qualification. The role requires strong leadership and communication skills. Competitive compensation and a dynamic work environment are offered.

Qualifications

• 2 years of Supervisory experience required.
• Must have a valid Matric or Equivalent qualification.
• Proficiency in Microsoft Office necessary.
• Clear Criminal record is essential.
• Ability to communicate effectively at all levels.

Responsibilities

• Assisting in managing all aspects of a store.
• Maximizing turnover and profit.
• Controlling and preventing stock loss.
• Delivering exceptional customer service.
• Leading talent selection and training.

Skills

Supervisory experience

Customer service skills

Leadership

Communication

Innovation

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Minimum Requirements

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural Requirements

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership