Purpose of the Position
The SHEQ Compliance Officer is responsible for the effective implementation, evaluation, control, and maintenance of Quality, Health, Safety, and Environmental standards across the organization.
The role ensures full compliance with company policies, legal requirements, and audit standards, while driving continuous improvement in SHEQ and Food Safety systems to enhance operational efficiency and ensure a safe working environment.
Key Responsibilities
- Monitoring and Compliance: Monitor DC temperature readings using the Testo System, report deviations, and ensure timely resolution.
- Monitor call logs for Food Safety and Quality complaints (e.g., temperature deviations, short shelf life, transport damages) and coordinate corrective actions with relevant departments.
- Report all quality and food safety issues during daily Operations Meetings.
- Site Inspections and Housekeeping: Conduct regular inspections across warehouse and DC facilities to assess housekeeping, sanitation, pest control, cross-contamination, allergen management, chemical storage, and spillage control.
- Ensure that employees wear the correct PPE and comply with hygiene requirements.
- Assess the condition of equipment and infrastructure (e.g., dock doors, racking, walls) to maintain compliance and prevent risks.
- Operational Process Audits: Perform inspections of warehouse processes such as receiving, loading, delivery, and stock control to ensure procedural compliance and identify areas for improvement.
- Conduct quarterly internal audits across all customers in line with DQMP, DART, FSSC, RBI, and DQSP requirements, following the audit schedule set by the SHEQ Compliance Manager.
- Incident Management and Food Safety: Investigate food safety incidents and compile comprehensive reports, identifying root causes and recommending corrective actions.
- Maintain understanding and control of Halaal processes, allergen management, and the handling of non-conforming products.
- Non‑Conformance and Continuous Improvement: Track, follow up, and validate all non‑conformances to ensure corrective actions are implemented and verified for effectiveness.
- Support continuous improvement initiatives aimed at strengthening SHEQ and Food Safety management systems.
Key Competencies
- Strong knowledge of Quality, Health, Safety, and Environmental systems (e.g., ISO, FSSC).
- Attention to detail and ability to identify and mitigate risks.
- Excellent communication and reporting skills.
- Ability to work independently and collaboratively across departments.
- Analytical and problem‑solving skills for effective root‑cause analysis.