Shareholder Services Advisor – Inbound Call Center

Jse Limited; Gauteng; On-site; ZAR 120 000 - 160 000; Full time

Job summary

A leading financial services company is seeking a Shareholder Services Call Centre Agent to manage queries efficiently. Candidates should have at least 1 year of contact centre experience and a Grade 12 qualification. Responsibilities include answering calls and assisting shareholders. A commitment to service excellence is required in this dynamic role.

Qualifications

• Minimum 1 year of contact centre experience.
• Ability to manage external and internal queries efficiently.
• Commitment to service excellence in a dynamic environment.

Responsibilities

• Answer calls and assist shareholders with their queries.
• Maintain accurate call logs.

Skills

Strong communication skills

Customer service orientation

Education

Grade 12 qualification

Job description

A leading financial services company is seeking a Shareholder Services Call Centre Agent to manage external and internal queries efficiently.

The ideal candidate will have at least 1 year of contact centre experience, a Grade 12 qualification, and strong communication skills.

Responsibilities include answering calls, assisting shareholders with their queries, and maintaining accurate call logs.

This position requires a commitment to service excellence in a dynamic environment.