Service & Workshop Advisor — Drive Sustainable Transport

Volvo Trucks; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading transport company in Mpumalanga is looking for an Administrative Coordinator to ensure effective sales performance in the workshop. Responsibilities include overseeing customer satisfaction, managing job cards, and liaising with Technicians. Candidates should have at least 2 years of strong administrative experience in a workshop environment. A Matric/N4 qualification is mandatory, and an Administration Diploma is advantageous. Join us in shaping sustainable transport solutions.

Qualifications

• 2 year minimum strong administration experience in a workshop environment.

Responsibilities

• Ensure effective sales performance within the allocated area.
• Handle customer satisfaction and complaints.
• Plan workshop utilization capacity.
• Calculate and prepare for invoicing.
• Open and process job cards for repairs and maintenance.
• Monitor work in progress and close job cards.
• Liaise between customers and Volvo.
• Assist Technicians with VST's & RST's.
• Conduct regular checks on company vehicles.

Skills

Good verbal and written communication skills

Planning & organization

Good customer service skills

Accuracy and attention to detail

Ability to work under pressure

Good time management

Education

Matric / N4

Administration Diploma (an advantage)

Job description

A leading transport company in Mpumalanga is looking for an Administrative Coordinator to ensure effective sales performance in the workshop. Responsibilities include overseeing customer satisfaction, managing job cards, and liaising with Technicians. Candidates should have at least 2 years of strong administrative experience in a workshop environment. A Matric/N4 qualification is mandatory, and an Administration Diploma is advantageous. Join us in shaping sustainable transport solutions.