Service Technician - Grootegeluk

Epiroc Group; Kathu; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A multinational mining and construction equipment company in Kathu is seeking a Service Technician to provide specialized support for their Surface Drill Rigs product line. Candidates should have a Grade 12 qualification, a Trade Qualification, and at least 2 years of mining industry experience. Strong troubleshooting and interpersonal skills are required. This role includes responsibilities like equipment repair, customer relationship management, and fault diagnosis. An excellent opportunity in a proactive work environment.

Benefits

Epic benefits package

Qualifications

• Minimum of 2 years of mining industry experience.
• Strong proficiency in troubleshooting all drill systems.
• Valid driver's license.

Responsibilities

• Provide specialized support for Epiroc machine systems.
• Perform scheduled services and breakdown repairs.
• Cultivate strong customer relationships.
• Coach employees on equipment operation and repair.
• Conduct fault diagnosis and root cause analysis.
• Promote aftermarket services to customers.
• Participate in Root Cause Analysis initiatives.
• Liaise with Product Company for product development.
• Assist with spare parts inquiries.
• Report issues affecting equipment performance.

Skills

Technical knowledge of Epiroc Surface Rotary Blasthole Drills

Advanced troubleshooting skills for Remote Control Systems (RCS)

Experience with Trimble High Precision GPS systems

Proficiency in Microsoft Office

Education

Grade 12 and a Trade Qualification (Millwright advantageous)

Job description

Location: Kathu, Northern Cape, ZA, 8446

Date of posting: Nov 27, 2025

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state‑of‑the‑art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world‑class after‑sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work‑life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Service Technician

As a Service Technician, you will drive the success of the Epiroc Surface Drill Rigs product line by leveraging deep technical expertise and a commitment to excellence.

What you’ll do

• Provide specialized support for Epiroc machine systems, including automation technologies.
• Perform scheduled services and breakdown repairs on Epiroc RCS and equipment.
• Cultivate and maintain strong, long‑term relationships with customers.
• Coach Epiroc and mine site employees on operating, troubleshooting, and repairing Epiroc autonomous and other equipment systems.
• Perform fault diagnosis, root cause analysis, and implement effective solutions.
• Promote and market Field Service work, as well as other Aftermarket services and products, to customers to support the growth of the Aftermarket Department.
• Participate in Root Cause Analysis (RCA) initiatives to identify recurring failures and collaborate with the Product Company to develop sustainable solutions.
• Liaise with Epiroc Product Company Engineering representatives to enhance product development.
• Assist with spare parts inquiries and participate in on‑site stocking activities as needed.
• Report to management regarding any issues affecting Epiroc equipment performance.

What you’ll bring

• In‑depth technical knowledge of Epiroc Surface Rotary Blasthole Drills.
• Minimum of 2 years of mining industry experience.
• Grade 12 and a Trade Qualification (Millwright will be advantageous).
• Advanced troubleshooting skills for Remote Control Systems (RCS).
• Experience with Trimble High Precision GPS systems.
• Expertise in automation implementation is advantageous.
• Strong proficiency in troubleshooting all drill systems.

Who you are

• Excellent interpersonal skills and the ability to communicate effectively with diverse teams.
• Computer literate with proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong planning and organizational skills.
• Ability to work independently and uphold Epiroc standards.
• Valid driver's license.

Location

Kathu, Northern Cape

Closing Date

04 December 2025

Privacy Statement

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com