Service Technician - Grootegeluk

Epiroc; Kathu; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading multinational equipment company is looking for a Service Technician in Kathu, Northern Cape. In this role, you will provide specialized support and perform maintenance on Epiroc's surface drilling equipment. Candidates should have at least 2 years of mining industry experience and a Trade Qualification, with strong troubleshooting skills and a valid driver's license. Join our team and help shape the future of mining equipment services.

Qualifications

• Minimum of 2 years of mining industry experience.
• Experience with automation implementation is advantageous.
• Valid driver's license.

Responsibilities

• Provide specialized support for Epiroc machine systems, including automation technologies.
• Perform scheduled services and breakdown repairs on Epiroc RCS and equipment.
• Cultivate strong, long-term relationships with customers.
• Coach employees on operating and troubleshooting Epiroc equipment.
• Perform fault diagnosis and implement effective solutions.

Skills

Technical knowledge of Epiroc Surface Rotary Blasthole Drills

Advanced troubleshooting skills for Remote Control Systems

Strong proficiency in troubleshooting all drill systems

Interpersonal skills

Proficiency in Microsoft Office

Education

Grade 12

Trade Qualification (Millwright advantageous)

Tools

Trimble High Precision GPS systems

Job description

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Service Technician

As a Service Technician, you will drive the success of the Epiroc Surface Drill Rigs product line by leveraging deep technical expertise and a commitment to excellence.

What you’ll do

• Provide specialized support for Epiroc machine systems, including automation technologies.
• Perform scheduled services and breakdown repairs on Epiroc RCS and equipment.
• Cultivate and maintain strong, long-term relationships with customers.
• Coach Epiroc and mine site employees on operating, troubleshooting, and repairing Epiroc autonomous and other equipment systems.
• Perform fault diagnosis, root cause analysis, and implement effective solutions.
• Promote and market Field Service work, as well as other Aftermarket services and products, to customers to support the growth of the Aftermarket Department.
• Participate in Root Cause Analysis (RCA) initiatives to identify recurring failures and collaborate with the Product Company to develop sustainable solutions.
• Liaise with Epiroc Product Company Engineering representatives to enhance product development.
• Assist with spare parts inquiries and participate in on-site stocking activities as needed.
• Report to management regarding any issues affecting Epiroc equipment performance.

What you’ll bring

• In-depth technical knowledge of Epiroc Surface Rotary Blasthole Drills.
• Minimum of 2 years of mining industry experience.
• Grade 12 and a Trade Qualification (Millwright will be advantageous)
• Advanced troubleshooting skills for Remote Control Systems (RCS).
• Experience with Trimble High Precision GPS systems.
• Expertise in automation implementation is advantageous.
• Strong proficiency in troubleshooting all drill systems.

Who you are

• Excellent interpersonal skills and the ability to communicate effectively with diverse teams.
• Computer literate with proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong planning and organizational skills.
• Ability to work independently and uphold Epiroc standards.
• Valid driver's license.

Location

Kathu, Northern Cape

Closing Date

04 December 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.