Service Technician

Sydsen Recruit; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in Midrand seeks a motivated Service Technician to handle installations, service, and maintenance of equipment. Candidates should have Grade 12, technical knowledge in electrical and plumbing, and strong communication skills. This critical role requires a strong focus on customer relationships and a commitment to quality service. Package & Remuneration: R12,500.00.

Qualifications

• Technical knowledge with experience in electrical and plumbing.
• Strong interpersonal and communication skills.
• Ability to handle technical selling and report writing.
• Organized, detail-oriented, and system-driven.
• High level of integrity, trustworthiness, and accountability.
• Able to work under pressure and meet deadlines.

Responsibilities

• Receive and review installation requests and collect equipment.
• Install equipment at customer premises ensuring proof of delivery.
• Conduct routine service calls and attend to emergency callouts.
• Service and maintain equipment to company standards.
• Complete and submit accurate service reports.
• Maintain regular contact with existing customers.
• Identify customer needs and recommend solutions.
• Perform product demonstrations and update customers.
• Prepare weekly work plans and update customer records.
• Monitor industry trends and competitor activities.
• Foster strong internal communication between departments.

Skills

Mechanic Experience

Pest Control

Customer Service

Hand Tools

HVAC

Mechanical Knowledge

Automotive Repair

Service Technician Experience

Maintenance

Heavy Lifting

Equipment Repair

Troubleshooting

Education

Grade 12 (Matric)

Relevant tertiary qualification

Job description

Reference : PTA000489-NB-1

Service Technician Midrand Gauteng

Duties & Responsibilities

Our client is seeking a skilled and motivated Service Technician to join their Midrand. This is an important role that combines technical expertise, customer service and business support. The successful candidate will be responsible for installations, service and maintenance of equipment while also ensuring strong customer relationships and contributing to overall branch growth.

Key Responsibilities

• Receive and review installation requests requisition and collect equipment.
• Install equipment at customer premises ensuring Proof of Delivery and Loan Agreements are signed.
• Conduct routine service calls scheduled maintenance and attend to emergency callouts promptly.
• Service and maintain equipment to company standards arranging repairs when necessary.
• Complete and submit accurate Service Reports.
• Maintain regular contact with existing customers to strengthen relationships.
• Identify customer needs recommend solutions and liaise with Telesales for order placement.
• Perform product demonstrations and update customers on new products promotions and pricing.
• Prepare and submit weekly work plans keeping customer records updated in the system.
• Monitor industry trends and competitor activities providing feedback to management.
• Foster strong internal communication and collaboration between departments.
• Perform any additional duties reasonably expected of the role.

Requirements

• Grade 12 (Matric); relevant tertiary qualification advantageous
• Technical knowledge with experience in electrical and plumbing
• Strong interpersonal and communication skills
• Ability to handle technical selling and report writing
• Organized detail-oriented and system-driven
• High level of integrity trustworthiness and accountability
• Able to work under pressure and meet deadlines

Important Notice to Applicants

SydSen Recruit will never request any form of payment from candidates during the recruitment process. We do not require vouchers deposits or fees for interviews job offers or onboarding.

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days kindly consider your application unsuccessful.

Package & Remuneration: R12 500.00

Key Skills

• Mechanic Experience
• Pest Control
• Customer Service
• Hand Tools
• HVAC
• Mechanical Knowledge
• Automotive Repair
• Service Technician Experience
• Maintenance
• Heavy Lifting
• Equipment Repair
• Troubleshooting

Employment Type

Full-Time

Experience

years

Vacancy

1