Service Technician

Recruitment Matters Africa Pvt Ltd; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A South African recruitment agency is seeking a skilled technician for a full-time role focusing on diagnosing and resolving technical issues related to food processing machinery and inspection systems. The candidate should have a diploma in Electrical Engineering, experience in equipment repair, and strong customer service skills. Flexibility in working hours and willingness to travel are essential for this position.

Qualifications

• NRCS Verification Officer / Repairer certification advantageous.
• Ability to read and interpret wiring diagrams and schematics.
• Experience in the repair and installation of PC-based equipment.
• Strong analytical and diagnostic skills.
• Familiarity with network protocols and PC hardware.

Responsibilities

• Diagnose and resolve technical problems remotely or on-site.
• Perform installations and preventative maintenance of equipment.
• Maintain accurate documentation of service calls.
• Communicate effectively with customers regarding technical issues.
• Promote and sell service products and solutions.

Skills

Mechanic Experience

Customer Service

Troubleshooting

HVAC

Mechanical Knowledge

Service Technician Experience

Heavy Lifting

Education

Diploma in Electrical Engineering or similar

Job description

Key Responsibilities

Diagnose and resolve technical problems remotely or at customer sites.

Perform on-site repairs installations and preventative maintenance of equipment such as food processing machinery retail and industrial scales weigh price labelling and inspection systems.

Set up and troubleshoot wired and wireless network-connected devices.

Maintain accurate documentation of service calls and activities.

Manage and account for spare parts inventory in the service vehicle.

Communicate effectively with customers regarding technical issues and service progress.

Promote and proactively sell service products and solutions to customers.

Occasionally lift equipment up to 35 kg and work in challenging environments (e.g. cold storage rooms).

Qualifications & Skills

Diploma or equivalent qualification in Electrical Engineering (or similar).

NRCS Verification Officer / Repairer certification advantageous.

Ability to read and interpret wiring diagrams schematics and spare part breakdowns.

Experience in the repair and installation of PC-based or processor-controlled equipment (e.g. labelling inspection systems industrial scales).

Strong analytical and diagnostic skills.

Familiarity with TCP / IP connections and other system bus protocols.

Solid knowledge of PC hardware interface technology Ethernet and networking systems.

Strong mechanical aptitude.

Excellent customer service orientation with self-motivation and initiative.

Organized reliable and able to work under pressure.

Flexible working hours and willingness to travel extensively.

Valid drivers license and clean driving record.

Key Skills

• Mechanic Experience
• Pest Control
• Customer Service
• Hand Tools
• HVAC
• Mechanical Knowledge
• Automotive Repair
• Service Technician Experience
• Maintenance
• Heavy Lifting
• Equipment Repair
• Troubleshooting

Employment Type: Full Time

Experience: years

Vacancy: 1