Service Technician

West Coast Personnel; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading technical service provider in Johannesburg seeks a Service Technician to provide on-site support and execute installations. The ideal candidate will have a background in mechanical engineering, possess strong time management skills, and be motivated to grow within the company. This position offers a unique opportunity to develop skills in a supportive environment.

Qualifications

• Must have a valid driver's licence.
• No experience is required, but industrial/engineering experience is an advantage.
• Must complete a short online assessment before CV review.

Responsibilities

• Provide on-site technical support and client engagement.
• Plan and execute new installations and projects.
• Prepare accurate quotes, invoices, site reports and administrative documentation.
• Monitor and analyze client sites remotely with Autoflame software.
• Ensure safety standards and compliance regulations are met.
• Assist in achieving departmental service targets.
• Diagnose and resolve complex issues.
• Promote continuous improvement through quality control processes.

Skills

Understanding of Thermodynamics

Knowledge of electrical systems

Time management

Proficient in Word, Excel and MS Teams

Education

B.Tech in Mechanical Engineering

N.Dip Mechanical Engineering

BSc or BEng Mechanical Engineering

Job description

Role Overview

The Service Technician in Johannesburg will play a vital role in supporting the Field Services Manager by delivering high-quality technical service, installations and customer support. This role requires a candidate who is proactive, hands‑on and committed to delivering excellence in service.

Key Responsibilities

• Provide on-site technical support and client engagement.
• Plan and execute new installations and projects.
• Prepare accurate quotes, invoices, site reports and administrative documentation.
• Monitor and analyse client sites remotely with Autoflame software, compiling monthly reports.
• Ensure strict adherence to safety standards, compliance regulations and company protocols.
• Assist in achieving departmental service targets and generating revenue.
• Diagnose and resolve complex technical and engineering issues.
• Promote continuous improvement through quality control processes.

Candidate Attributes

• Solid understanding of Thermodynamics.
• Basic knowledge of electrical systems.
• Independent, efficient and able to manage time effectively.
• Professional appearance and strong sense of accountability.
• Deadline-focused, hardworking and motivated to grow.
• Honest, dependable and a strong cultural fit.

Candidate Requirements

• B.Tech : Mechanical Engineering / N.Dip Mech Eng / BSc or BEng Mechanical Engineering.
• Valid driver’s licence.
• Proficient in Word, Excel and MS Teams.
• No experience required (experience in an industrial / engineering environment is an advantage).
• Must complete a short online assessment before CV review.