Service Sales Manager

Annswann Personnel; Boksburg; On-site; ZAR 60 000 - 70 000; Full time

Job summary

A leading recruitment agency is seeking an experienced Service Sales Manager in Gauteng, South Africa. The successful candidate will drive growth within the service division, develop sales strategies, and oversee the service sales team. Applicants should have at least 5 years of experience in a technical or industrial environment and relevant qualifications. This full-time position focuses on increasing revenue and enhancing customer satisfaction. A strong leader with excellent communication skills is essential.

Qualifications

• 5+ years of proven experience as a Sales Manager in a technical or industrial environment.
• Strong leadership skills to inspire and motivate the service sales team.
• Excellent communication and negotiation skills, with a focus on strategy development.

Responsibilities

• Develop and implement the overall service sales strategy using market intelligence.
• Lead, mentor, and train the service sales team to ensure strong performance.
• Grow service revenue and profitability by driving customer satisfaction.

Skills

Leadership

Communication

Negotiation

Strategy Development

Market Analysis

Education

Relevant Sales or Marketing Qualification

Grade 12 / Matric

Job description

Our client in the compressor sector is seeking an experienced Service Sales Manager to drive strategic growth within their service division. This senior role forms part of the Customer Centre management team reporting to the Business Line Manager and working alongside the Operations Manager. The successful applicant will be responsible for developing sales strategies leading the service sales team and strengthening both direct and indirect sales channels.

Application Note

Selected candidates will be contacted. Only candidates who complete the full application process will be considered for shortlisting.

Duties and Responsibilities

Sales Strategy & Growth

• Develop and implement the overall service sales strategy using market intelligence and customer insights.
• Design balanced and optimised sales territories.
• Define the service sales team structure to ensure maximum efficiency and coverage.
• Set clear performance and revenue targets aligned with organisational growth objectives.
• Drive profitable and sustainable growth across South Africa and neighbouring countries.

Team Leadership & Coaching

• Lead mentor and train the service sales team to ensure strong product service and commercial capability.
• Empower and develop team members in line with company values and performance expectations.
• Promote a collaborative safe and healthy working environment.

Channel & Market Development

• Work closely with the Distributor Manager to strengthen and grow indirect sales channels.
• Ensure the product and service mix offered suits market needs with a focus on increasing market share.
• Support the development of aftermarket strategies for products such as Oil Free Air and Industrial Air solutions.

Service Revenue & Customer Engagement

• Grow service revenue and profitability by driving customer satisfaction and ensuring service excellence.
• Identify and promote opportunities within services spares and long-term service offerings.
• Grow the 1 : 1 service-to-product ratio by at least 3% annually.
• Increase service plan contracts to at least 40% of overall service revenue.
• Maintain strong commercial controls to support profitability and reduce operational costs.

Sales Tools Systems & Performance Monitoring

• Contribute to developing sales tools systems and training to enhance competitiveness.
• Create and promote effective policies for aftermarket products and services.
• Monitor KPIs and scorecards (e.g. profitability forecasting pricing territory performance) and drive corrective actions when needed.
• Collaborate with Business Control and Credit Control teams to resolve receivable disputes promptly.

Marketing & Communications Collaboration

• Partner with the Digital Communications Manager to plan annual marketing strategies and promotional campaigns.
• Provide detailed and accurate content for digital marketing media releases and promotional material.
• Support brand visibility product awareness and customer engagement initiatives.

Qualifications Skills & Experience

Minimum Requirements

• Grade 12 / Matric.
• Relevant Sales or Marketing qualification.
• 35 years proven experience as a Sales Manager in a technical or industrial environment.

Key Competencies

• Strong leadership qualities with the ability to inspire and motivate a high-performing team.
• Excellent communication negotiation and strategy development skills.
• Commercially astute with the ability to identify revenue opportunities and drive growth.
• Collaborative professional and able to operate effectively at senior level.

Required Experience: Manager

Key Skills

• Cement Plant
• Account Payable
• Business Continuity Planning
• Electronic Security
• Computer Engineering

Employment Type : Full-Time

Experience : years

Vacancy : 1