Service Operations Engineer – Spare Parts & Logistics

Johnson Controls; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading engineering firm in Johannesburg is seeking a Service Operations Engineer to ensure exceptional technical support and operational efficiency. This role involves providing telephonic and on-site assistance, managing inventory control, and training warehouse staff. Candidates should have a university degree in Engineering with at least 6 years of experience in technical support or similar fields. Excellent communication and problem-solving skills are essential, along with proficiency in MS Office and ERP systems.

Qualifications

• 6+ years of experience in technical support or service operations.
• Strong understanding of installation, application, and service processes.
• Ability to train warehouse personnel effectively.

Responsibilities

• Provide telephonic and on-site technical support to customers.
• Manage and administer inventory control processes.
• Coordinate customer product deliveries and logistics activities.

Skills

Technical support

Inventory management

Logistics coordination

Communication skills

Problem-solving

Education

University degree in Engineering or Technical Sciences

Tools

MS Office

ERP systems

Job description

A leading engineering firm in Johannesburg is seeking a Service Operations Engineer to ensure exceptional technical support and operational efficiency. This role involves providing telephonic and on-site assistance, managing inventory control, and training warehouse staff. Candidates should have a university degree in Engineering with at least 6 years of experience in technical support or similar fields. Excellent communication and problem-solving skills are essential, along with proficiency in MS Office and ERP systems.