Service Department Lead

Bebeeleadership; Tzaneen; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading automotive company in Tzaneen is seeking a Service Department Lead to manage the Service and Parts Division. The role involves overseeing sales, staff, financial performance, and ensuring customer satisfaction while formulating marketing strategies. Candidates should have at least 3 years experience in Service Management, strong leadership skills, and be a qualified technician. A valid driver's license and a clear criminal record are mandatory. This is a prime opportunity for motivated individuals looking to drive results in a dynamic industry.

Qualifications

• Minimum 3 years experience in Service, Workshop, or Aftersales Management.
• Experience within corporate-branded dealership's Service Department.
• Volume brands experience (Renault, Nissan, Isuzu).
• Valid driver's license and clear criminal record.
• Must be a qualified technician.

Responsibilities

• Manage all aspects of the Service and Parts Division.
• Oversee sales, staff, and financial performance.
• Formulate and execute effective marketing strategies.
• Maintain profitability through stringent financial controls.
• Ensure exceptional customer satisfaction.
• Lead, develop, and motivate team members.

Skills

Service Management

Leadership

Analytical Skills

Problem-Solving

Target Achievement

Education

Grade 12 or relevant tertiary qualification

Job description

Job Title: Service Department Lead

A high-achieving Service Department Lead is sought after to spearhead the development of our automotive company in Tzaneen.

Manage all aspects of the Service and Parts Division.

Oversee sales, staff, and financial performance for both departments.

Formulate and execute effective marketing strategies.

Maintain profitability through stringent financial controls.

Ensure exceptional customer satisfaction.

Lead, develop, and motivate team members.

Key Skills

• Minimum 3 years experience in Service, Workshop, or Aftersales Management.
• Experience within corporate-branded dealership's Service Department.
• Volume brands experience (Renault, Nissan, Isuzu).
• Strong leadership and management abilities.
• Self-driven with target achievement focus.
• Analytical and problem-solving skills.
• Valid driver's license and clear criminal record.
• Grade 12 or relevant tertiary qualification.
• Must be a qualified technician.

Requirements Overview

This role involves overseeing the operational efficiency and success of our Service and Parts Department.

The successful candidate will possess strong leadership skills, excellent analytical and problem-solving abilities, and a proven track record of driving results in a fast-paced environment.