Service Contract Manager- M3

Sandvik; Middelburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global leader in mining equipment is seeking a skilled professional for technical support in Electrical and Mechanical Maintenance. The candidate should have 5 years of relevant mining experience, along with a Section 13 Trade Certificate Millwright. Responsibilities include planning, monitoring team activities, and improving customer relations. This role requires shift work and readiness for challenging environments.

Qualifications

• Must have own transport and valid Car Drivers license.
• 5 years relevant mining experience required.
• Able to work in challenging mining environments.

Responsibilities

• Provide technical support in Electrical and Mechanical Maintenance.
• Plan and prioritize team activities effectively.
• Monitor sales and services activities for performance enhancement.
• Liaise with managers across departments for coordinated operations.
• Oversee large contracts to ensure customer satisfaction.

Skills

Basic Computer literacy

English proficiency

Relevant mining experience

Ability to work shifts

Medical fitness

Education

Grade 12 / N3 Technical Qualification

Section 13 Trade Certificate Millwright

Certificate/diploma/degree in business management

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost‑efficiency performance and customer relations, and teamwork.

Key Performance Areas

• Plan, prioritize, and schedule the team’s activities so that resources are used effectively and that work schedules and targets are met.
• Monitor the status of sales and services activities to identify problem areas and adapt procedures to improve the overall performance of the team.
• Liaise with functional or operational area managers (for example in sales, marketing, HR, finance, supply, and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities.
• Oversee the most complex, large, or difficult contracts to maintain positive customer relations.
• Lead, direct, evaluate, and develop contract management professionals team so that activities are completed accurately and on time.

Your Profile

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 Trade Certificate Millwright
• Proof of Training / Modules/POE/Proof of apprenticeship
• Basic Computer literacy, Microsoft Excel, Word, PowerPoint and Outlook
• English proficiency
• Certificate/diploma/degree in business management
• Must have Flameproof
• Must have Gas Testing
• Relevant mining experience (5 years)
• Underground mining environment in the production section
• Will be required to work shifts and be away from home for the duration of the shift.
• Need to be medically fit
• Will be required to work in a difficult mining environment
• Must have a valid Car Drivers license
• Must have own transport

Notice Period

Notice period on all positions is 20 working days from date of resignation, unless otherwise agreed to by managers.

How To Apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 24 November 2025

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.