Service Centre Administrator (Part-Time)

Pepkor Lifestyle; Newcastle; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A leading service centre provider in Newcastle is seeking a Part-Time Service Centre Administrator to provide excellent customer service and administrative support. Responsibilities include greeting customers, scheduling appointments, processing invoices, and maintaining records. Ideal candidates should have a high school diploma, strong communication skills, and proficiency in Microsoft Office. This role offers competitive pay and flexible hours in a dynamic work environment.

Benefits

Competitive pay

Flexible hours

Opportunities for advancement

Qualifications

• 1-2 years of experience in customer service or administrative support.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist customers in person and over the phone.
• Schedule service appointments and manage service centre calendar.
• Process invoices and take payments from customers.
• Maintain accurate records and files.

Skills

Customer service

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Job description

Job Title: Part-Time Service Centre Administrator

Location: Newcastle

Company: Incredible Connection

Position Type: Part-Time

Hours: 27 Hr Week

Job Summary

We are seeking a Part-Time Service Centre Administrator to join our team. The ideal candidate will be responsible for providing excellent customer service and administrative support to ensure the smooth running of our service centre. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist customers in person and over the phone
• Schedule service appointments and manage service centre calendar
• Process invoices and take payments from customers
• Maintain accurate records and files
• Assist with ordering supplies and maintaining inventory
• Handle customer inquiries and resolve issues in a timely manner
• Coordinate with service technicians to ensure efficient workflow
• Perform other administrative tasks as needed

Qualifications

• High school diploma or equivalent
• 1-2 years of experience in customer service or administrative support
• Proficient in Microsoft Office suite
• Strong verbal and written communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Experience in a service centre or automotive industry is a plus

Benefits

• Competitive pay
• Flexible hours
• Opportunities for advancement and professional development

If you are a detail-oriented and customer-focused individual looking for a part-time opportunity in a fast-paced environment, we encourage you to apply for the Service Centre Administrator position with our company.