Service and Logistics Coordinator

R.A.W. GROUP; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics and service company in Johannesburg is seeking a dynamic Service and Logistics Coordinator. The role involves coordinating service appointments, managing logistics, and acting as a liaison between clients and service teams. The ideal candidate will have at least 3 years of experience in service coordination and logistics management, with strong organizational and communication skills. Full-time position available.

Qualifications

• 3 years proven work experience in service coordination and logistics management.
• Excellent organisational and multi-tasking abilities are a must.
• Ability to thrive in a fast-paced and dynamic work environment.

Responsibilities

• Coordinate and schedule service appointments for clients.
• Manage logistics including inventory control and shipment tracking.
• Act as a liaison between client and service teams to resolve issues.
• Maintain accurate records of service activities and transactions.
• Collaborate with suppliers to optimize logistics processes.
• Monitor and analyze logistics performance metrics.
• Daily planning and coordination of deliveries.
• Maintain customer files and manage service complaints.
• Conduct quality control and record keeping.

Skills

Service coordination

Logistics management

Excellent organisational skills

Strong communication skills

Problem-solving skills

Attention to detail

Education

Matric / Grade 12

Job description

Job Description

We are seeking a dynamic and detailed-oriented Service and Logistics Coordinator to join our team. This role is crucial in ensuring the seamless coordination of services and logistics operations.

Requirements

• 3 years proven work experience in service coordination and logistics management.
• Matric / Grade 12

Responsibilities

• Coordinate and schedule service appointments, ensuring timely and efficient delivery of services to clients.
• Manage logistics, including inventory control, shipment tracking, and deliver coordination.
• Act as liaison between client and service teams to address inquiries and resolve issues promptly.
• Maintain accurate records of service activities and logistics transactions.
• Collaborate with suppliers and vendors to optimize logistics processes and ensure cost-effectiveness.
• Monitor and analyse logistics performance metrics, identifying areas for improvement.
• Daily planning, monitoring and coordination of deliveries.
• Maintaining and managing of customers files services & complaints.
• Quality control and record keeping.

Key competencies

• Excellent organisational and multi-tasking abilities.
• Strong communication and interpersonal skills.
• Problem-solving skills and attention to detail.
• Ability to thrive in a fast-paced and dynamic work environment.

Job Type

Full-time

Ability to commute / relocate

• Johannesburg : Reliably commute or planning to relocate before starting work (Required)

Language

• Afrikaans (Required)
• English (Required)