Service Advisor - Rola GWM Stellenbosch

| Rola Motor Group; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive dealership in Stellenbosch is seeking an Automotive Service Advisor to provide exceptional customer service and coordinate vehicle repairs. The ideal candidate has experience in the automotive industry, strong communication skills, and a passion for customer satisfaction. This full-time position requires a valid driver's license and computer proficiency.

Qualifications

• Previous experience as a Dealership Service Advisor essential.
• Strong knowledge of vehicle maintenance and repair procedures.
• Excellent communication and customer service skills.

Responsibilities

• Provide exceptional customer service in the service department.
• Coordinate vehicle repairs and maintenance.
• Ensure customer needs are met promptly and efficiently.

Skills

Sales Experience

Customer Service

Dealership Experience

Automotive Service

Job description

Job Advert Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Service Advisor. As one of the faces of our dealerships service department you will be responsible for providing exceptional customer service coordinating vehicle repairs and maintenance and ensuring that our customers needs are met promptly and efficiently.

The ideal candidate will have previous experience in the automotive industry with a strong understanding of vehicle maintenance and repair procedures. You should possess excellent communication skills and be able to work effectively in a fast-paced environment. Additionally you should have a positive attitude be detail-oriented and have a passion for delivering outstanding customer service.

If you are a team player with a passion for delivering exceptional customer service we encourage you to apply for this exciting opportunity!

Minimum Requirements

• Previous experience as a Dealership Service Advisor essential (Haval / GWM specifc brand experience advantageous)
• Strong knowledge of vehicle maintenance and repair procedures
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Detail-oriented with strong organisational skills
• Positive attitude and willingness to learn
• Proficient in computer applications and software
• Valid drivers license and clean driving record

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1