Service Advisor - Clicks Kyalami

Clicks Group; Gauteng; On-site; ZAR 200 000 - 400 000; Full time

Job summary

A customer-focused company in South Africa is seeking a dedicated Customer Service & Sales Executive for a 6-month contract. The role involves managing customer orders, providing outstanding service, and ensuring smooth operations. The ideal candidate will possess strong organizational skills, experience in customer service, and a valid driver's license. Join a dynamic team that thrives in a fast-paced environment.

Qualifications

• Previous experience in a sales support or customer service environment.
• Ability to work under high pressure and meet deadlines.
• Valid driver’s license and own transport.

Responsibilities

• Become the primary point of contact between LGC and customers.
• Process customer orders efficiently and accurately.
• Respond to inquiries and coordinate with internal departments.

Skills

Customer focus

Order management

Communication

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

ERP systems (e.g., Pastel, Salesforce)

Service Cloud

Service Cloud

Job description

Customer Service & Sales Executive (6-month contract)

We’re looking for a motivated and fast-learning professional with a proactive attitude and a strong customer focus to join our Customer Service team. This is a 6-month contract role ideal for someone who thrives in a dynamic, fast-paced environment, enjoys juggling multiple tasks, and is passionate about delivering outstanding service.

Responsibilities:

• Become the primary point of contact between LGC and our valued customers to ensure smooth operations and outstanding service delivery.
• Order management: efficiently and accurately process customer orders; ensure orders are entered in the ERP system on receipt or within agreed timescales and notify customers when orders are released.
• Customer support: respond to inquiries professionally; coordinate with internal departments, suppliers, and clients to ensure seamless service delivery; uphold LGC quality image.
• Maintain and improve communication with field sales personnel; provide customer feedback.
• Manage customer quotations weekly to maintain engagement and drive conversions.
• Register customer complaints via Service Cloud (or local system) and ensure metrics reporting is maintained; escalate to Manager as needed.

Qualifications:

• Previous experience in a sales support or customer service environment.
• Experience with order entry and working with ERP/CRM systems (Pastel and Salesforce beneficial).
• Ability to work under high pressure and meet deadlines; strong organizational skills.
• Knowledge of ERP systems (e.g., SAP, Oracle, SAGE, or Pastel).
• Experience using Service Cloud/Salesforce or similar CRM tools.
• Valid driver’s license and own transport; high school diploma or equivalent.

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Posted today

Customer Service Coordinator

Midrand, Gauteng • R200000 - R400000 • Fidelity Services Group

Posted today

Job Description

Vacancy: Customer Services Coordinator

Region: Midrand

Reporting to: Commercial Contact Centre Manager

Overall purpose: capture and action Service Requests nationwide from NKA and Commercial clients; ensure accurate quoting and timely follow-up; facilitate communication between Fidelity and the client.

Minimum qualifications and experience:

• Matric qualification or equivalent
• Computer literate (MS Office, advanced Excel, PowerPoint, MS Teams)
• Professional and well presented; ability to work under pressure
• Time management; self-motivated; reliable transport
• CRM usage (Pulse) to create and send quotes; follow up on POs and quotes
• Coordinate with technicians to ensure ETA and site readiness

Note: We reserve the right not to appoint; shortlisting includes equal opportunity considerations.

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Posted today

Customer Service Agent – Logistics

We are looking for a Customer Service Agent – Logistics to provide professional, efficient, and customer-focused support to ensure client satisfaction and service delivery.

Key Responsibilities:

• Manage customer queries via phone, email, and ticketing systems
• Provide accurate product/service information
• Resolve complaints professionally; escalate when necessary
• Maintain accurate records in relevant systems
• Adhere to policies, processes, SLA timing and service quality
• Collaborate with internal teams to ensure smooth logistics

Skills & Competencies:

• Excellent communication (verbal/written); active listening
• Problem-solving, patience, empathy, professionalism
• Strong organisational/time management; computer literacy including ERP
• Friendly and confident communicator

Qualifications:

• Matric / Grade 12; tertiary studies advantageous
• Experience in customer service/call centre/logistics support

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Posted today

Insurance Customer Service Consultant

Join Mobalyz Risk Services (Pty) Ltd in Midrand, Gauteng as an Insurance Customer Service Consultant. Provide customer service within our Customer Service Organization Group; manage client inquiries, insurance-related solutions, and satisfaction.

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Posted today

Customer Service Representative

Braamfontein, Gauteng • R200000 - R250000 • City Gym Investments Pty Ltd

Posted today

Job Description

We’re looking for a Customer Service Representative who is motivated, outgoing, and passionate about people.

What you’ll do:

• Be the first friendly face and voice for members and guests
• Provide exceptional service; assist with memberships, check-ins, and inquiries
• Support brand and community goals; collaborate with a driven team
• Opportunity to grow into leadership or creative roles

Who you are:

• Positive, energetic, people-focused
• Fitness-minded; culture-aware
• Motivated and eager to grow; strong communicator
• Experience in customer service is a plus

Why you’ll love working with us:

• Vibrant, creative environment
• Community-focused with growth opportunities

Job Type: Part-time

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Posted today