Service Advisor

Sydsen; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable automotive dealership in Bloemfontein is seeking a skilled Service Advisor to manage vehicle service appointments and ensure customer satisfaction. Candidates should have experience in the automotive industry, excellent communication abilities, and proficiency in Microsoft Office. The role offers a competitive salary and career growth opportunities in a dynamic work environment.

Benefits

Competitive salary with performance-based incentives

Opportunities for career growth

Dynamic and supportive work environment

Qualifications

• Proven experience as a Service Advisor within the automotive industry.
• Strong understanding of vehicle maintenance and repair processes.
• Valid driver's license.

Responsibilities

• Serve as the primary point of contact for customers.
• Manage vehicle service appointments and provide cost estimates.
• Liaise with workshop technicians and monitor service progress.

Skills

Customer service

Problem-solving

Communication

Tools

Microsoft Office

Dealership management systems

Job description

Overview

Our client, a reputable automotive dealership in Bloemfontein, is seeking a skilled and customer-focused Service Advisor to join their team.

Responsibilities

• The ideal candidate will serve as the primary point of contact for customers, managing vehicle service appointments, providing accurate cost estimates, and ensuring excellent customer satisfaction.
• They will liaise with workshop technicians, monitor service progress, and maintain detailed records of all service activities.
• Additionally, the candidate will identify opportunities to upsell relevant products and services while resolving customer queries and complaints professionally.

Requirements

• Proven experience as a Service Advisor within the automotive industry
• Strong understanding of vehicle maintenance and repair processes
• Excellent communication, customer service, and problem-solving skills
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Proficient in Microsoft Office and dealership management systems
• Valid drivers license

Benefits

• Competitive salary with performance-based incentives
• Opportunities for career growth within the dealership
• Dynamic and supportive work environment

If you are a motivated, customer-focused professional looking to advance your career in the automotive industry, we encourage you to apply today .

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