Service Advisor

Sydsen; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable automotive dealership in Bloemfontein is seeking a skilled Service Advisor to manage customer service appointments and ensure satisfaction. The ideal candidate will have automotive experience, excellent communication skills, and proficiency in dealership systems. This role offers competitive salary and growth opportunities in a supportive environment.

Benefits

Competitive salary with performance-based incentives

Opportunities for career growth

Supportive work environment

Qualifications

• Proven experience as a Service Advisor within the automotive industry.
• Strong understanding of vehicle maintenance and repair processes.
• Valid driver's license.

Responsibilities

• Manage vehicle service appointments and customer interactions.
• Provide accurate cost estimates for service work.
• Liaise with technicians and monitor service progress.

Skills

Customer service

Communication skills

Problem-solving skills

Multi-tasking

Tools

Microsoft Office

Dealership management systems

Job description

Our client, a reputable automotive dealership in Bloemfontein, is seeking a skilled and customer-focused Service Advisor to join their team.

The ideal candidate will serve as the primary point of contact for customers, managing vehicle service appointments, providing accurate cost estimates, and ensuring excellent customer satisfaction. They will liaise with workshop technicians, monitor service progress, and maintain detailed records of all service activities. Additionally, the candidate will identify opportunities to upsell relevant products and services while resolving customer queries and complaints professionally.

Requirements

• Proven experience as a Service Advisor within the automotive industry
• Strong understanding of vehicle maintenance and repair processes
• Excellent communication, customer service, and problem-solving skills
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Proficient in Microsoft Office and dealership management systems
• Valid drivers license

Benefits

• Competitive salary with performance-based incentives
• Opportunities for career growth within the dealership
• Dynamic and supportive work environment

If you are a motivated, customer-focused professional looking to advance your career in the automotive industry, we encourage you to apply today.

Important Notice to Applicants

SydSen Recruit will never request any form of payment from candidates at any stage of the recruitment process. We do not require vouchers, deposits, or fees for interviews, job offers, or onboarding.

If you receive any suspicious requests asking for payment, please do not engage and report it immediately to