Service Advisor

Sydsen Recruit; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable automotive dealership in Bloemfontein is seeking a skilled Service Advisor to manage customer service appointments, provide cost estimates, and ensure customer satisfaction. The ideal candidate will have experience in the automotive industry, strong communication skills, and proficiency in dealership management systems. Benefits include competitive salary and opportunities for career growth.

Benefits

Competitive salary with performance-based incentives

Opportunities for career growth

Dynamic and supportive work environment

Qualifications

• Proven experience as a Service Advisor within the automotive industry.
• Strong understanding of vehicle maintenance and repair processes.
• Excellent communication, customer service and problem-solving skills.

Responsibilities

• Serve as the primary point of contact for customers managing vehicle service appointments.
• Liaise with workshop technicians and monitor service progress.
• Identify opportunities to upsell relevant products and services.

Skills

Sales Experience

Time Management

Customer Service

Dealership Experience

Automotive Repair

Tools

Microsoft Office

Dealership Management Systems

Job description

Reference: PTA000654-NB-1

Service Advisor - Bloemfontein Free State

Duties & Responsibilities

Our client a reputable automotive dealership in Bloemfontein is seeking a skilled and customer-focused Service Advisor to join their team.

The ideal candidate will serve as the primary point of contact for customers managing vehicle service appointments providing accurate cost estimates and ensuring excellent customer satisfaction. They will liaise with workshop technicians monitor service progress and maintain detailed records of all service activities. Additionally the candidate will identify opportunities to upsell relevant products and services while resolving customer queries and complaints professionally.

Requirements

• Proven experience as a Service Advisor within the automotive industry
• Strong understanding of vehicle maintenance and repair processes
• Excellent communication customer service and problem-solving skills
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Proficient in Microsoft Office and dealership management systems
• Valid driver's license

Benefits

• Competitive salary with performance-based incentives
• Opportunities for career growth within the dealership
• Dynamic and supportive work environment

If you are a motivated customer-focused professional looking to advance your career in the automotive industry we encourage you to apply today.

Important Notice to Applicants

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Please Note

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days kindly consider your application unsuccessful.
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Required Experience : Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1