Service Administrator - 3 Month Contract (Temp Position)

Fouche & Co Recruitment; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm in Johannesburg is seeking an experienced candidate to manage service growth and administrative tasks. Responsibilities include contacting customers, following up on service uptake, processing invoices, and supporting workshop operations. The ideal applicant has a Matric certificate, proficiency in Microsoft Office, and at least 2 years of administrative experience. Fluent English and Afrikaans are required, with additional language skills seen as advantageous. This position offers competitive remuneration.

Qualifications

• Prior experience in administration preferred.
• Fluent in English and Afrikaans, an African language is advantageous.
• Good numerical skills and accurate data handling.
• Minimum 2 years experience in similar role.

Responsibilities

• Contact existing customers to manage service schedules and drive sales.
• Follow up with after-sales clients to increase service uptake.
• Process job cards and invoices within two weeks.
• Handle breakdown calls and coordinate with the workshop.
• Assist with preparation of presentations and reports.
• General administrative support including stock take assistance.
• Manage agent bookings and related admin.
• Ensure timely processing of administrative tasks.
• Support reception phone lines when required.
• Daily follow-up on customer purchase orders.
• Escalate job management queries when necessary.
• Adhere to customer SOPs and internal procedures.

Skills

Strong attention to detail

Time management

Excellent verbal communication

Organised and methodical

Self-motivated and adaptable

Strong customer relationships

Education

Matric certificate (Grade 12)

Tools

Microsoft Office

SDP (European System)

Job description

Our client is a leader in the equipment servicing industry, delivering tailored solutions across a national footprint.

Operating in a fast-paced, customer-focused environment, they are committed to service excellence and operational efficiency.

In this role, you'll play a key part in driving service growth and maintaining smooth scheduling and workflow processes.

Key Responsibilities

Contact existing customers to manage service schedules and drive sales.

Follow up with after-sales clients to increase service uptake.

Process job cards and invoices within two weeks.

Handle breakdown calls and coordinate with the workshop.

Assist with the preparation of presentations and reports.

General administrative support including stock take assistance.

Manage agent bookings and related admin.

Ensure timely processing of administrative tasks.

Support reception phone lines when required.

Daily follow-up on customer purchase orders.

Escalate job management queries when necessary.

Adhere to customer SOPs and internal procedures.

Key Attributes

Strong attention to detail and time management.

Ability to work well under pressure.

Excellent verbal communication and follow-up skills.

Organised and methodical in handling documentation.

Self-motivated and adaptable to operational changes.

Building strong customer relationships and promoting service growth.

Requirements

Matric certificate (Grade 12) required.

Prior experience in administration preferred.

Proficient in Microsoft Office, SDP (European System)

Fluent in English and Afrikaans, an African language is advantageous.

Good numerical skills and accurate data handling.

Minium 2 years experience in similar role

Remuneration

Basic Monthly Salary - R

• Only shortlisted candidates will be contacted