Service Administrator

Delta Power Equipment; Gauteng; On-site; ZAR 25 000 - 35 000; Full time

Job summary

A leading equipment dealership in Gauteng is seeking a Service Department Assistant. Responsibilities include assisting with daily operations, booking appointments, managing work orders, and monitoring work status. The ideal candidate will have a passion for customer service, strong communication skills, and knowledge of the agricultural industry. The company offers a competitive salary, health benefits, and a supportive work environment. Interested candidates should apply by sending their resume to the provided email address.

Benefits

Competitive compensation

Group Registered Retirement Savings Plan (GRSP)

Extended health benefits

Bonus Programs

Employee discounts

Qualifications

• Knowledge of the agricultural industry is a plus.
• Basic understanding of MS Office is needed.
• Bilingual in English & French is an asset.

Responsibilities

• Assist the Service Manager with daily operations.
• Book service appointments and manage work orders.
• Monitor warranty work for timely completion.

Skills

Knowledge of agricultural industry and related equipment

MS Office (Word, Excel, Outlook)

Bilingual in English & French

Attention to detail

Data entry and editing

Effective communication

Strong work ethic

Customer service skills

Job description

Delta Power Equipment is a full-service equipment dealership with 380 employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our customers.

SUMMARY OF POSITION:

• Assist the Service Manager with the daily operations of the service department
• Book appointments for unit service or repairs.
• Open work orders and enter descriptions as work is completed.
• Monitor the status of work in progress and warranty work orders to ensure timely completion, according to deadlines.
• Manage the time clock for all employees within your dealership store location.
• Track service monthly labour, reworks, aftersales, training charts, shop supplies, service expenses and technicians’ hours worked.
• Update units being transferred to different stores.
• Handle customer inquiries regarding work in process, appointments and return phone messages promptly.

WHAT WE ARE LOOKING FOR:

• Knowledge of the agricultural industry and related equipment would be an asset.
• Basic understanding of MS Office (Word, Excel, and Outlook)
• Bilingual in English & French would be an asset
• Strong attention to detail and organizational skills.
• Proven data entry, data editing and typing skills.
• Able to effectively communicate both verbally and in writing.
• Strong work ethic and positive team attitude.
• Strong customer service and troubleshooting skills

WHAT WE OFFER:

• A safe and rewarding environment to develop their careers that reward and grow the with individual
• Competitive compensation
• Group Registered Retirement Savings Plan (GRSP)
• Extended health benefits
• Bonus Programs
• Employee discounts and other perks.

TO APPLY:

If you are interested in starting an exciting career with us, please apply by submitting your resume to [e-mail]

Thank you for your interest in Delta Power Equipment!

Delta Power Equipment is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process.

START DATE: 08/12/2022

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.