Service Admin & Customer Care Specialist (Non-Technical)

Howmzansi; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive service provider in South Africa is seeking an Administrator – Service Advisor. This role involves assisting customers with vehicle service needs and ensuring smooth administrative processes. Ideal candidates should have at least 3 years of experience in the automotive service industry, strong communication skills, and proficiency in Microsoft Office. Join the team for a rewarding career in a professional environment.

Qualifications

• 3 years of experience in the automotive service industry.
• Strong administrative and customer service background.
• Basic technical understanding of vehicles is essential.

Responsibilities

• Answer phone calls and emails from customers quickly and professionally.
• Schedule service appointments and maintain accurate customer records.
• Coordinate service requests with workshop technicians.

Skills

Administrative skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Proficiency in Microsoft Office

Education

Matric Certificate or NQF Level 4

Job description

A leading automotive service provider in South Africa is seeking an Administrator – Service Advisor. This role involves assisting customers with vehicle service needs and ensuring smooth administrative processes. Ideal candidates should have at least 3 years of experience in the automotive service industry, strong communication skills, and proficiency in Microsoft Office. Join the team for a rewarding career in a professional environment.