Senior Waiter — Guest Experience & Events

Tsebo Group; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading integrated workplace management solutions provider is recruiting for a Waiter to join their team in Centurion. The successful candidate will take care of guests, provide recommendations, and ensure cleanliness in dining areas. Required qualifications include Grade 12 and 5-6 years of experience in a similar role. This position offers a chance to deliver the best possible service while developing lasting relationships with clients. Candidates with culinary qualifications will have an advantage.

Qualifications

• 5 - 6 years experience in a similar role.

Responsibilities

• Offer recommendations to guests on meal and drink items.
• Monitor cleanliness of plates, cutlery, and glassware.
• Control dining areas and ensure cleanliness.
• Assist clients with special needs according to guidelines.
• Welcome guests in a friendly manner.
• Organise menus considering various factors.
• Ensure excellent customer service by all waiters.
• Process payments accurately.
• Control the menu's pricing updates.
• Manage billing procedures after service.
• Ensure correct table setups.
• Build lasting relationships with customers.
• Evaluate customer comments for satisfaction.

Skills

Endurance to walk and stand for long hours

Flexible work hours

Ability to remain calm and professional with difficult customers

Excellent interpersonal skills

Coordination to carry plates or trays without dropping anything

Trustworthy

Reliable

Good personal hygiene

Education

Grade 12

Culinary qualification would be advantageous

Job description

A leading integrated workplace management solutions provider is recruiting for a Waiter to join their team in Centurion. The successful candidate will take care of guests, provide recommendations, and ensure cleanliness in dining areas. Required qualifications include Grade 12 and 5-6 years of experience in a similar role. This position offers a chance to deliver the best possible service while developing lasting relationships with clients. Candidates with culinary qualifications will have an advantage.