Senior Travel Designer

Kendrick Recruitment; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A luxury travel company in Cape Town seeks an experienced Senior Travel Designer to create exclusive journeys across Africa for high-net-worth clients. The ideal candidate will have at least 5 years’ experience in bespoke travel, a deep understanding of African destinations, and exceptional interpersonal skills. This hybrid role allows flexibility with one day per week in the office.

Qualifications

• At least 5 years’ experience in bespoke luxury travel or high-end client service.
• Extensive knowledge of Southern and East African destinations.
• Proven ability to build lasting relationships with high-net-worth clients.

Responsibilities

• Curate and design bespoke itineraries across Africa.
• Offer personalised service to discerning high-net-worth clients.
• Deliver flawless execution of each journey.

Skills

Experience in bespoke luxury travel

Knowledge of African destinations

Communication skills

Interpersonal skills

Proficiency in CRM systems

Hospitality skills

Tools

CRM systems (Zoho or similar)

Itinerary builders (WETU, Safari Portal)

Microsoft Office

Job description

Job Description

Senior Travel Designer

Cape Town | Luxury Travel Company | Salary Negotiable DOE

Kendrick Recruitment is delighted to present an exclusive opportunity for an experienced Senior Travel Designer to join a distinguished luxury travel company in Cape Town. This role is dedicated to creating one-of-a-kind journeys across Africa, curated for an international clientele who value refinement, exclusivity and exceptional service.

The successful candidate will be entrusted with designing transformative travel experiences that are both highly personalised and seamlessly executed. Working with a loyal network of repeat travellers and referrals, this role requires an innate understanding of people, places and moments that elevate travel into something truly extraordinary.

Key Responsibilities

• Curate and design bespoke itineraries across Africa with a focus on detail, authenticity and elegance
• Offer a personalised, relationship-led service to discerning high-net-worth clients
• Deliver flawless execution of each journey, from first conversation to post-travel follow-up
• Balance creativity, experience and budget to craft exceptional travel experiences
• Cultivate close partnerships with leading lodges, guides and service providers

Essential Experience & Skills

• At least 5 years’ experience in bespoke luxury travel, safari planning or high-end client service
• Extensive, nuanced knowledge of African destinations, especially Southern and East Africa
• Proven ability to engage and build lasting relationships with high-net-worth clients, ideally in a boutique or founder-led environment
• Outstanding communication and interpersonal skills, with a natural flair for hospitality and service excellence
• Proficiency in CRM systems (Zoho or similar), itinerary builders (e.g. WETU, Safari Portal) and Microsoft Office
• Valid passport and driver’s licence
• Reliable internet connection for hybrid working

Working Arrangements

Hybrid role with one day per week in the Cape Town office