Senior Tier 3 Engineer - Infra & Cloud (On-site)

Believe Resourcing; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading Managed Service Provider in Cape Town seeks a skilled Tier 3 Engineer to manage advanced technical escalations and deliver robust IT infrastructure solutions. The role involves resolving complex incidents, designing advanced solutions, and ensuring compliance with cybersecurity standards. Candidates should possess strong networking skills and proficiency in various IT platforms. A collaborative mindset and commitment to continuous improvement are essential. This is a full-time position based on-site.

Qualifications

• Advanced knowledge of Windows & macOS systems and Microsoft 365.
• Strong networking experience including firewalls, VPNs, and routing.
• Proficiency with backup and security technologies such as Veeam.

Responsibilities

• Act as the final point of escalation for technical issues.
• Design and maintain advanced network and server environments.
• Conduct audits and manage risk for infrastructure changes.

Skills

Windows & macOS systems

Microsoft 365

Azure

VMware

Hyper-V

DNS

AD

DHCP

SQL

networking (firewalls, VPNs, VLANs)

backup technologies (Veeam)

scripting in PowerShell

Job description

A leading Managed Service Provider in Cape Town seeks a skilled Tier 3 Engineer to manage advanced technical escalations and deliver robust IT infrastructure solutions. The role involves resolving complex incidents, designing advanced solutions, and ensuring compliance with cybersecurity standards. Candidates should possess strong networking skills and proficiency in various IT platforms. A collaborative mindset and commitment to continuous improvement are essential. This is a full-time position based on-site.