Senior Technical Writer

NR Consulting - India; Johannesburg; On-site; ZAR 1 388 000 - 2 084 000; Full time

Job summary

A leading consulting firm is seeking a Senior Technical Writer with over 10 years of AI-focused technical experience. The role requires expertise in AI tools and XML authoring, alongside excellent writing skills. The ideal candidate will engage in cross-functional teams to create targeted AI documentation and will benefit from knowledge of Agile methodologies. This position offers opportunities to work with advanced Generative AI platforms.

Qualifications

• 10+ years of AI-focused technical experience required.
• Excellent writing skills.
• Self-motivated and organized.

Responsibilities

• Create effective, targeted AI instructions.
• Explain technical information clearly.
• Collaborate in cross-functional teams.

Skills

Prompt engineering

Generative AI platforms

NLP knowledge

Basic programming (Python)

Expertise in SDL Tridion Docs

XML authoring tools

Topic-based authoring

Agile methodologies

Education

BA or BS in Computer Science or Engineering

Tools

SDL Tridion Docs

Oxygen

JIRA

Confluence

Job description

Overview

Title: Senior Technical Writer

Location: Hyderabad & Bangalore & Pune

Experience: 10+ years

Job Description:

• BA or BS in Computer Science or Engineering.
• Excellent writing skills and 10+ years of AI-focused technical experience required:

• Prompt engineering: Ability to create effective, targeted AI instructions.
• AI tools: Skilled with Generative AI platforms (for example, ChatGPT, GPT-4).
• NLP knowledge: Understanding of NLP and LLMs, including their strengths and limitations, for managing expectations and troubleshooting.
• Basic programming (optional): Python knowledge is helpful for scripting, APIs, and custom AI model training.

• Demonstrated expertise in SDL Tridion Docs or an equivalent Component Content Management System (CCMS) is required.
• Proficiency with XML authoring tools, including Oxygen, is essential.
• In-depth knowledge of topic-based authoring and reusable information architecture is mandatory.
• Self-motivated, organized, and action-oriented; effective in cross-functional teams.
• Excellent at explaining technical information clearly.
• Quick to learn products through hands-on experience.
• Experience in video production will be considered an asset.
• Familiarity with Agile methodologies and tools such as JIRA and Confluence is advantageous.