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Senior Technical Writer

NR Consulting - India

Johannesburg

On-site

ZAR 1 388 000 - 2 084 000

Full time

30+ days ago

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Job summary

A leading consulting firm is seeking a Senior Technical Writer with over 10 years of AI-focused technical experience. The role requires expertise in AI tools and XML authoring, alongside excellent writing skills. The ideal candidate will engage in cross-functional teams to create targeted AI documentation and will benefit from knowledge of Agile methodologies. This position offers opportunities to work with advanced Generative AI platforms.

Qualifications

  • 10+ years of AI-focused technical experience required.
  • Excellent writing skills.
  • Self-motivated and organized.

Responsibilities

  • Create effective, targeted AI instructions.
  • Explain technical information clearly.
  • Collaborate in cross-functional teams.

Skills

Prompt engineering
Generative AI platforms
NLP knowledge
Basic programming (Python)
Expertise in SDL Tridion Docs
XML authoring tools
Topic-based authoring
Agile methodologies

Education

BA or BS in Computer Science or Engineering

Tools

SDL Tridion Docs
Oxygen
JIRA
Confluence
Job description
Overview

Title: Senior Technical Writer

Location: Hyderabad & Bangalore & Pune

Experience: 10+ years

Job Description:

  • BA or BS in Computer Science or Engineering.
  • Excellent writing skills and 10+ years of AI-focused technical experience required:
  • Prompt engineering: Ability to create effective, targeted AI instructions.
  • AI tools: Skilled with Generative AI platforms (for example, ChatGPT, GPT-4).
  • NLP knowledge: Understanding of NLP and LLMs, including their strengths and limitations, for managing expectations and troubleshooting.
  • Basic programming (optional): Python knowledge is helpful for scripting, APIs, and custom AI model training.
  • Demonstrated expertise in SDL Tridion Docs or an equivalent Component Content Management System (CCMS) is required.
  • Proficiency with XML authoring tools, including Oxygen, is essential.
  • In-depth knowledge of topic-based authoring and reusable information architecture is mandatory.
  • Self-motivated, organized, and action-oriented; effective in cross-functional teams.
  • Excellent at explaining technical information clearly.
  • Quick to learn products through hands-on experience.
  • Experience in video production will be considered an asset.
  • Familiarity with Agile methodologies and tools such as JIRA and Confluence is advantageous.
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