Senior Support Worker

Novita; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading community services provider is seeking an individual to join their team in Port Pirie, South Australia. The successful candidate will deliver tailored support to clients, mentor support staff, and contribute to individualized program planning. A Certificate III in Disability or equivalent is required. Benefits include an hourly rate under the SCHADS award, mandatory training, and salary packaging options. This role combines direct support with leadership, offering a meaningful impact in the community.

Benefits

Ongoing training and career development

Salary packaging benefits

Mandatory professional development

Qualifications

• Experience in supporting client centred services.
• Confident using client management systems.
• Experience working independently and managing priorities.

Responsibilities

• Deliver one-on-one support in hub, home, and community settings.
• Assist with personal care and daily living tasks.
• Mentor and coach support staff.

Skills

Understanding of individualised support

Mentoring and coaching staff

Communication skills

Teamwork skills

Customer service skills

Time management

Education

Minimum Certificate III in Disability

Current First Aid Certificate

NDIS Worker Check

Current Working with Children Check

Job description

Job Category: Community Services and Development

About Novita

Novita nurtures ambition of every size and shape, for a career that grows with you, in a team that supports you.

Novita is South Australia’s most established provider of therapy, assistive technology, community programs and community living services for people with disabilities and we’re evolving every day.

Novita brings you the benefits of structure along with the freedom to grow within an environment that’s big, but personal. We equip you with the tools to thrive as the whole person you are, embracing whatever makes you tick, so you can reach your true potential. Our leaders remain by your side, respectful of your autonomy, because they care about you accomplishing your professional goals. And the sheer variety of Novita’s offerings means opportunities to take your career where you want it to go.

Work at a place that supports you to achieve your best, so you can support others to achieve theirs.

Job Description

About the Role

This role is based in our Port Pirie Day Options Hub, which is a vibrant, busy environment supporting up to 30 clients a day. You’ll work both on the floor and within the leadership team, helping clients achieve their goals through tailored support.

• Deliver one-on-one support in Hub, homeand community settings
• Assist with personal care, health needs, and daily living tasks
• Mentor and coach support staff to improve service quality
• Contribute to planning and documentation of individualised programs and staff rostering

Desired Skills and Experience

Knowledge, skills and experience

We’re looking for someone who brings:

• Strong understanding of individualised support and person-centred practice
• Ability to mentor and coach staff to improve service delivery
• Excellent communication, teamwork, and customer service skills
• Confident using client management systems and maintaining accurate records
• Experience working independently and managing competing priorities

Education and Qualifications

Along with the experience in supporting client centred services, you will have:

• Minimum Certificate III in Disability, Indiviual Support or Community Services (or equivalent)
• Current First Aid Certificate (including CPR), and training in; Assist with Medication, Epilepsy & Midazolam, Through their Eyes, and Manual Handling
• Current Working with Children Check and NDIS Worker Check

We’re serious about safeguarding our clients. If you don’t have a current NDIS Worker Check and SA Working with Children Check, we’ll let you know how to obtain these prior to starting work with us.

Why Work with Novita in Port Pirie ?
Join a supportive team in Port Pirie delivering meaningful, individualised support:

• Be part of a values-driven organisation making a real impact
• Enjoy a varied role combining direct support and leadership
• Access ongoing training and career development opportunities
• Work in a collaborative, inclusive and community-focused environment
• Help shape innovative disability services in regional South Australia

You’ll also enjoy a range of other benefits:

• Hourly rate paid in accordance with the Social, Community Home Care and Disability Services Industry Award 2010 (SCHADS) plussuperannuation
• Mandatory training and professional development provided
• Further maximise your take home pay with additional salary packaging benefits

As this position is vacant, we are looking to undertake interviews as applications are submitted. We may close this advertisement early if a suitable candidate is identified before the listed closing date.

Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.

Potentially successful candidates will be required to complete background checks prior to confirmation of employment.

Work at a place that supports you to achieve your best so you can support others to achieve theirs.