Senior Support Engineer (Hyper-V, Exchange, M365) (CPT)

DataFin; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading IT service provider in Cape Town is seeking a Senior Support Engineer to provide Hyper-V, Exchange, and Cloud Infrastructure support. The ideal candidate will have over 10 years of experience in maintaining datacentre software and hold an MCSE certification. Responsibilities include proactive management of systems and architecting new solutions. This position offers an opportunity to work in a dynamic team focused on innovative IT solutions.

Qualifications

• Matric / Grade 12.
• At least 10+ years’ experience supporting datacentre software in a senior position.

Responsibilities

• Provide Hyper-V and Exchange support and management.
• Conduct proactive analysis of system health.
• Architect new solutions and perform preventative maintenance.
• Assist with escalations from 2nd Line Support Engineers.

Skills

Hyper-V support

Exchange support

Cloud Services expertise

Proactive problem-solving

Self-management

Education

MCSE

Tertiary IT qualification

Tools

Azure

VMware vSphere

Active Directory

SQL

SCCM

Job description

Overview

Provide Hyper-V, Exchange and Cloud Infrastructure Support as the next Senior Support Engineer sought by a dynamic Internet Service & Network Specialist to join its team. You will conduct proactive analysis of system health, architect new solutions while doing Preventative Maintenance. The ideal candidate must have Matric/Grade 12, be MCSE Certified and have a relevant IT-related tertiary qualification with 10+ years work experience supporting datacentre software in a senior position.

Duties

• Hyper-V support and proactive management.
• Exchange support and proactive management.
• Microsoft 365 support.
• Proactive analysis of system health with in-depth reporting.
• Preventative Maintenance.
• Architect new solutions.
• Assist with escalations from 2nd Line Support Engineers.

Requirements

Qualifications -

• Matric / Grade 12.
• MCSE.
• Tertiary IT qualification.

Experience/Skills -

• At least 10 + years’ experience supporting datacentre software in a senior position.
• Technologies include (but not limited to) -
• • Cloud Services: Azure, M365
  • Virtualisation: VMware vSphere, MS Hyper-V
  • MS infrastructure: Active Directory, Exchange, SQL, SCCM

Attributes

• Ability to identify and understand problems and find suitable solutions.
• Conscious of delivering solutions on time.
• Able to clearly articulate problems and solutions with the technical team.
• Self-managed.