Senior Store Manager - Health & Beauty Retail

Clicks Group Limited; Paarl; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa seeks an experienced Store Manager to oversee daily operations, ensuring service excellence and driving sales. The role requires a minimum of 5 years in retail management, strong financial acumen, and experience in managing a diverse workforce. The ideal candidate will possess excellent customer service skills and a robust understanding of stock and compliance management. This is a permanent position offering a market-related salary.

Qualifications

• Minimum 5 years’ experience in a store management role in retail/FMCG.
• Experience managing a diverse workforce and financial management.

Responsibilities

• Ensure achievement of store financial performance and targets.
• Manage operational activities including expenses and stock management.
• Maintain in-store presentation and promotional standards.
• Ensure staff scheduling in line with labor policies.
• Manage administrative responsibilities efficiently.
• Execute customer service initiatives and drive customer loyalty.
• Build relationships with stakeholders to achieve objectives.

Skills

Sound managerial skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Leading and Supervising

Delivering Results and Meeting Customer Expectations

Entrepreneurial and Commercial Thinking

Deciding and Initiating Action

Working with people

Analysing

Coping with Pressures and Setbacks

Education

Grade 12 (Maths 50% and English 50%)

B. Degree or Diploma in retail/finance management, pharmacy or related

Job description

A leading retail company in South Africa seeks an experienced Store Manager to oversee daily operations, ensuring service excellence and driving sales. The role requires a minimum of 5 years in retail management, strong financial acumen, and experience in managing a diverse workforce. The ideal candidate will possess excellent customer service skills and a robust understanding of stock and compliance management. This is a permanent position offering a market-related salary.