Senior Store Manager | Foschini | Canal Walk

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 350 000 - 600 000; Full time

Job summary

A leading retail company in South Africa is seeking an experienced Store Manager to drive sales, manage staff, and enhance customer satisfaction. With a focus on achieving targets and managing operations, the ideal candidate will have a strong retail background and leadership skills. Join our team to be part of a vibrant work environment and contribute to our mission of inspiring customers.

Qualifications

• Minimum of 8 years retail experience, with at least 3 years in senior store leadership.
• Demonstrated ability to manage stock losses and control expenses.

Responsibilities

• Driving turnover to achieve targets.
• Managing people and staff development.
• Executing in-store merchandising strategy.

Skills

Leadership

Flexibility

Communication skills

Management experience

Customer service strategy

Profit and turnover driven

Strategic sales planning

Organised and thorough

Education

Matric certificate

Job description

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications

• A Matric certificate.
• Minimum 8 years retail experience with a minimum of 3 years senior store leadership experience.

Skills

• An excellent leader and business manager
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Competencies And Behaviours For Success

• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future.

We are your ultimate destination for stylish, contemporary fashion. From smart and casual wear to denim, leisurewear, accessories, lingerie, footwear, cosmetics, jewellery, and kidswear. We offer great value and a modern shopping experience. We're seeking energetic and creative individuals to join our team and help us deliver the latest trends. Join us and be part of a brand that brings fashion to life with vibrant, on-trend styles!