Senior Store Manager (40hr) - G Star Sandton City

Markham; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A retail company in Johannesburg is seeking a Senior Store Manager who excels in customer service, people management, and retail operations. The ideal candidate will drive turnover, control expenses, and ensure customer satisfaction while managing stock losses. Strong leadership and organizational skills are essential. A relevant qualification is advantageous. Candidates from designated groups are encouraged to apply.

Qualifications

• Retail experience required.
• Ability to learn quickly.
• Thorough and organized in approach.

Responsibilities

• Drive turnover to achieve targets.
• Control store expenses.
• Manage stock losses within company standards.
• Handle recruitment and staff development.
• Execute in-store merchandising strategies.
• Ensure customer satisfaction through service strategies.

Skills

Customer service orientation

Leadership

Organizational skills

Profit and turnover driven

Risk management

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Senior Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act