Senior Specialist : Core Data Network

Vodafone Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading telecommunications provider in South Africa is seeking a proactive professional to oversee network operations and ensure optimal service quality. The ideal candidate will possess a degree in engineering, relevant certifications, and considerable experience in telecommunications. This role focuses on incident management, performance monitoring, and providing guidance to engineering teams, along with opportunities for development and competitive benefits.

Benefits

Enticing incentive programs

Competitive benefit packages

Retirement funds

Medical aid benefits

Cell phone and data benefits

Exclusive staff discounts

Qualifications

• Networking Certifications CCNP / CCNA / JNIP / ITIL.
• 5+ years work experience in Telecommunications or IT.
• Strong understanding of LTE / 5G architecture, signalling protocols and IP networking.
• Experience in vendor-specific configurations and multi-vendor environments.
• Knowledge of virtualization (NFV, VMware, OpenStack) and containerised core solutions (CNFs).
• Strong understanding of network monitoring systems.

Responsibilities

• Ensure high network availability, performance, and quality of service (QoS) through proactive monitoring and optimization.
• Perform real-time fault detection, troubleshooting and analysis for high priority incidents.
• Analyze KPI's, alarms, and performance trends to ensure network stability.
• Support incident, problem, and change management processes according to ITIL standards.
• Provide technical guidance to NOC engineers.
• Contribute to continuous improvement initiatives of NOC monitoring tools.

Skills

Critical Thinking and problem solving

Analysing and decision making

Communication and collaboration

Innovation and creativity

Leading supervising

Customer centric

Education

Degree / 3 Year National Diploma in Elec Eng / IT / Software Eng

Tools

NetAct

ENM

Zabbix

Nagios

SolarWinds

Syslog

Kafka

ServiceNow

Remedy

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa. Certified by the Top Employer Institute

Role Purpose / Business Unit :

In this key role, you will be responsible for monitoring, maintaining and optimising events from Core Data Network elements that support Mobile and Enterprise services.

The ideal candidate is a proactive professional with in-depth knowledge of Core Data Network with a strong background in real-time network operations, fault management, and incident resolution.

Drive visibility on Core network elements and continuously evaluate incident handling process for improvement and optimisation.

Your responsibilities will include :

Ensure high network availability, performance, and quality of service (QoS) through proactive monitoring and optimization.

Perform real-time fault detection, troubleshooting and analysis for high priority Core network incidents during War rooms.

Analyze KPI's, alarms, and performance trends to ensure network stability and optimal performance.

Support incident, problem, and change management processes according to ITIL standards.

Provide technical guidance to NOC engineers and ensure proper documentation of all activities.

Contribute to continuous improvement initiatives and automation of NOC monitoring tools.

Analyse events using diversified tools to ensure proper process flow into fault management platform.

The ideal candidate for this role will have :

Degree / 3 Year National Diploma in Elec Eng / IT / Software Eng or related field.

Essential

• Networking Certifications CCNP / CCNA / JNIP / ITIL.

Advantageous

• Nokia / Ericsson / Huawei Core Certifications.
• 5+ years work experience in Telecommunications or IT.
• Strong understanding of LTE / 5G architecture, signalling protocols and IP networking.
• Experience in vendor-specific configurations and multi-vendor environments.
• Knowledge of virtualization (NFV, VMware, OpenStack) and containerised core solutions (CNFs).
• Strong understanding of network monitoring systems (e.g., NetAct, ENM, Zabbix, Nagios, SolarWinds, Syslog, Kafka etc.).
• Familiarity with incident management tools (e.g., ServiceNow, Remedy).

Highly Advantageous

Core Competence :

• Critical Thinking and problem solving
• Analysing and decision making
• Communication and collaboration
• Innovation and creativity
• Leading supervising
• Customer centric

We make an impact by offering :

Enticing incentive programs and competitive benefit packages

Retirement funds, risk benefits, and medical aid benefits

Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications : 28 October

Location

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.