Senior Solutions Consultant - AI & CX Architect (Remote)

Zendesk; Gauteng; Hybrid; ZAR 800 000 - 1 000 000; Full time

Job summary

A global software company is seeking a Senior Solutions Consultant in Gauteng to drive technical sales cycles and collaborate with Account Executives. This role requires 5+ years in Solutions Consulting, fluency in Korean, and knowledge of enterprise SaaS architecture and customer experience automation. The successful candidate will be responsible for conducting discovery sessions, product demonstrations, and serving as the technical expert throughout the sales process.

Benefits

Flexible remote work options

Inclusive company culture

Professional development opportunities

Qualifications

• 5+ years of experience in a customer-facing commercial role.
• Native-level fluency in Korean and Business-level English.
• Experience in enterprise SaaS solution architecture.
• Proven success in managing technical sales cycles.
• Experience with customer experience automation solutions.

Responsibilities

• Drive the technical sales cycle with Account Executives.
• Lead discovery sessions with stakeholders.
• Design and deliver product demonstrations.
• Act as the technical expert in the sales process.
• Collaborate cross-functionally with various teams.

Skills

Solutions Consulting

Technical storytelling

Customer experience automation

Communication

Sales cycle management

Education

5+ years in Presales or Solutions Consulting

Tools

APIs

HTML

CSS

JavaScript

Job description

A global software company is seeking a Senior Solutions Consultant in Gauteng to drive technical sales cycles and collaborate with Account Executives. This role requires 5+ years in Solutions Consulting, fluency in Korean, and knowledge of enterprise SaaS architecture and customer experience automation. The successful candidate will be responsible for conducting discovery sessions, product demonstrations, and serving as the technical expert throughout the sales process.