Senior Software Delivery Manager

Diebold Nixdorf, Incorporated; South Africa; On-site; ZAR 1,200,000 - 2,100,000; Full time

Job summary

Diebold Nixdorf, Incorporated is seeking a Senior Software Delivery Manager to lead large-scale software programs for banking and retail clients. You will drive end-to-end delivery across pre-sales, solution design, implementation, and support within a modern cloud-based portfolio.

The role requires coordinating complex ATM, transaction, and digital banking integrations, guiding multi-disciplinary teams, managing budgets, and protecting portfolio P&L while ensuring service excellence.

Qualifications

• 10–15 years delivering enterprise software solutions.
• 3–4 years in a client-facing Software Delivery Manager role in a technology vendor.
• Managing large-scale software delivery programs for banking, ATM, self-service, or POS.
• Expertise in cloud platforms (AWS, Azure, or GCP) and microservices architectures.
• Experience with ATM software, transaction processing, switching, or CEN/XFS environments.
• Owns commercial performance, including services delivery, budgeting, and portfolio P&L.
• Uses Jira, Confluence, and MS Project for project management.
• Strong communication, negotiation, and leadership across distributed teams.

Responsibilities

• Leading large-scale software implementation programs for enterprise banking and retail clients.
• Driving end-to-end solution delivery across pre-sales, solution design, implementation, and support.
• Orchestrating complex integrations between ATM platforms, legacy systems, and digital banking solutions.
• Building trusted customer relationships while ensuring service excellence and SLA achievement.
• Governing project execution through Agile, SAFe, and hybrid delivery methodologies.
• Owning portfolio financial performance, maximizing revenue growth and profitability.
• Forecasting budgets, allocating resources, and controlling multi-million-euro program spend.
• Identifying expansion opportunities, shaping Statements of Work, and managing commercial changes.
• Aligning engineering, architecture, and product functions to achieve strategic milestones.
• Mitigating deployment, security, and infrastructure risks across client environments.
• Steering vendor and GCC partnerships to support successful delivery outcomes.
• Championing continuous improvement, operational efficiency, and delivery best practices.

Skills

Enterprise software delivery

Client-facing leadership

Cloud platforms

Microservices

Portfolio P&L management

Budgeting & forecasting

Stakeholder negotiation

Jira/Confluence/MS Project

Education

PMP / PgMP or equivalent

Tools

Jira

Confluence

MS Project

Job description

Expect more. Connect more. Be more at Diebold Nixdorf.Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Role Overview

We are seeking a client-focused Senior Software Delivery Manager to lead large-scale software implementation programs for our enterprise banking and retail clients. Working within the DN organization, you will oversee a portfolio powered by modern cloud architecture, microservices, and ATM solutions, driving end-to-end delivery, complex system integrations, and portfolio P&L performance.

Responsibilities

• Leading large-scale software implementation programs for enterprise banking and retail clients.
• Driving end-to-end solution delivery across pre-sales, solution design, implementation, and support.
• Orchestrating complex integrations between ATM platforms, legacy systems, and digital banking solutions.
• Building trusted customer relationships while ensuring service excellence and SLA achievement.
• Governing project execution through Agile, SAFe, and hybrid delivery methodologies.
• Owning portfolio financial performance, maximizing revenue growth and profitability.
• Forecasting budgets, allocating resources, and controlling multi-million-euro program spend.
• Identifying expansion opportunities, shaping Statements of Work, and managing commercial changes.
• Aligning engineering, architecture, and product functions to achieve strategic milestones.
• Mitigating deployment, security, and infrastructure risks across client environments.
• Steering vendor and GCC partnerships to support successful delivery outcomes.
• Championing continuous improvement, operational efficiency, and delivery best practices.

Qualifications

• 10–15 years of experience delivering and implementing enterprise software solutions.
• Demonstrating 3–4 years of success in a client-facing Software Delivery Manager role within a technology vendor environment.
• Managing large-scale software delivery programs for banking, ATM, self-service, or POS solutions.
• Applying expertise in cloud platforms (AWS, Azure, or GCP) and microservices-based architectures.
• Overseeing ATM software, transaction processing, switching systems, or CEN/XFS-based environments.
• Owning commercial performance, including professional services delivery, budgeting, and portfolio P&L management.
• Utilizing enterprise project management tools such as Jira, Confluence, and MS Project.
• Influencing senior stakeholders through strong communication, negotiation, and leadership skills across distributed teams.

Desired Qualifications

• Holding PMP, PgMP, or equivalent program management accreditation.
• Possessing Certified Scrum Master (CSM), SAFe Agilist, or related Agile credentials.Bringing experience within enterprise banking technology, digital payments, or self-service ecosystems.

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation

The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

*Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.*

***Preference will be given to candidates from designated groups as per our company’s Employment Equity plan and in accordance with the Employment Equity Act.***

We are a global company operating in multiple locations and entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here -https://www.dieboldnixdorf.com/en-us/about-us/global-locations