Senior ServiceNow Architect: ITOM, CMDB & Automation Lead

Sabenza IT & Recruitment; Johannesburg; On-site; ZAR 500 000 - 750 000; Full time

Job summary

A leading recruitment firm in Johannesburg is seeking a highly skilled ServiceNow Expert. This role involves driving the design and optimisation of the ServiceNow ecosystem, managing integrations, and developing applications while ensuring adherence to best practices. The ideal candidate must have multiple ServiceNow certifications and strong technical skills in APM, PPM, and CI/CD processes. This position is crucial for improving operational efficiency through innovative solutions.

Qualifications

• Strong hands-on experience with ServiceNow APM or PPM.
• Expertise in ITAM integrations and SAM processes.
• Experience with CI / CD pipelines and DevOps tooling.

Responsibilities

• Lead design and implementation of ServiceNow modules.
• Manage integrations with ITAM and third-party systems.
• Create dashboards and reporting using Performance Analytics.

Skills

ServiceNow APM or PPM

ITAM integrations

CI / CD pipelines

workflow automation

JavaScript scripting

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist – ITOM

ServiceNow Certified Implementation Specialist – CMDB

ServiceNow Certified Implementation Specialist

ServiceNow Certified Application Developer (CAD)

ITIL® Foundation v3 or v4

Tools

BlueDolphin

Job description

A leading recruitment firm in Johannesburg is seeking a highly skilled ServiceNow Expert. This role involves driving the design and optimisation of the ServiceNow ecosystem, managing integrations, and developing applications while ensuring adherence to best practices. The ideal candidate must have multiple ServiceNow certifications and strong technical skills in APM, PPM, and CI/CD processes. This position is crucial for improving operational efficiency through innovative solutions.