Senior Service Desk Engineer — Lead Remote Support & Mentoring

Sevenc Computing; Remote; ZAR 682 000 - 939 000; Full time

Job summary

A leading IT services firm is seeking a Senior Service Desk Support Engineer in Limpopo to provide remote technical support and manage escalated incidents. This role involves mentoring staff and managing projects. The ideal candidate will have 4-5 years of IT engineering experience and relevant certifications. The position offers a competitive salary and travel opportunities.

Benefits

Competitive salary

Travel opportunities

Qualifications

• 4-5 years of IT engineering experience.
• Relevant certifications required.

Responsibilities

• Provide remote technical support.
• Manage escalated incidents and support various clients.
• Manage projects and mentor staff.

Skills

Remote technical support

Incident management

Project management

Staff mentoring

Education

Relevant certifications

Job description

Job Overview

A leading IT services firm in Johannesburg is seeking a Senior Service Desk Support Engineer.

Responsibilities

• Provide remote technical support.
• Manage escalated incidents and support various clients.
• Manage projects and mentor staff.

Qualifications

• 4-5 years of IT engineering experience.
• Relevant certifications.

Benefits

• Competitive salary and travel opportunities.