Senior Sales Administrator

University of Fort Hare; Kraaifontein; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A reputable supplier of culinary essentials is seeking a Senior Sales Administrator in the Kraaifontein/Stellenbosch area. Responsibilities include managing customer queries, processing sales orders, and supporting the sales team. Ideal candidates have 3-5 years in sales administration, strong computer skills, and are bilingual in English and Afrikaans. This position requires accuracy, organisational skills, and a proactive approach.

Qualifications

• 3-5 years’ experience in sales administration (FMCG or related industry advantageous).
• High level of accuracy and attention to detail.
• Able to work independently and handle pressure.

Responsibilities

• Manage complex customer queries and streamline sales administration processes.
• Process sales orders and manage customer data with precision.
• Support management with reporting and sales analysis.

Skills

Sales administration experience

Strong customer service skills

Computer literacy (Microsoft Office)

Verbal and written communication (English & Afrikaans)

Organisational skills

Problem-solving ability

Education

Matric

Tools

Microsoft Office

Omni

Job description

Sales Administrator Cape Town (Kraaifontein / Stellenbosch Area): My client, a reputable supplier of premium culinary essentials, is seeking a Senior Sales Administrator to take on a key role within their Sales Team. This position requires a highly organised and proactive individual with proven sales administration experience, strong customer service skills, and the ability to support both colleagues and management.

Purpose of the Role

To manage complex customer queries, streamline sales administration processes, and provide advanced support to the sales team, contributing to the smooth running and efficiency of the department.

Key Responsibilities

• Handle escalated customer queries and ensure accurate, timely resolutions.
• Process sales orders and manage customer data with precision.
• Assist in overseeing and guiding junior sales administrators when required.
• Provide support to management with reporting, sales analysis, and forecasting.
• Coordinate with internal teams to ensure customer service excellence.
• Contribute to improving administrative systems and workflows for greater efficiency.

Criteria

• Matric.
• 3–5 years’ experience in sales administration (FMCG or related industry advantageous).
• Strong computer literacy (Microsoft Office; Omni beneficial).
• Fully bilingual in English & Afrikaans with excellent verbal and written communication skills.
• High level of accuracy, organisational skills, and attention to detail.
• Able to work independently, handle pressure, and take initiative.
• Outgoing personality with strong teamwork and problem-solving ability.
• Residing in or near Kraaifontein.

Candidates who currently reside in close proximity to the Northern Suburbs of Cape Town are invited to apply for this position.