Senior Retail Manager – LWSRM

Armstrong Appointments; Centurion; On-site; ZAR 2 000 000; Full time

Job summary

A leading retail organization in Centurion is seeking an experienced Senior Retail Manager to lead their hypermarket dealership. The candidate will oversee operations, manage a dynamic sales team, and ensure exceptional customer service. Successful applicants should have at least 10 years in retail management, with strong leadership and communication skills. A tertiary qualification in Retail Management is advantageous. Competitive salary starting from R2 million.

Qualifications

• Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store.
• Strong understanding of retail operations, merchandising, and customer service.
• Ability to work under pressure and adapt to a fast-paced environment.

Responsibilities

• Oversee daily operations of the hypermarket dealership.
• Lead and manage a team of sales staff to achieve targets.
• Analyze sales reports and KPIs to identify growth opportunities.

Skills

Leadership

Communication

Problem-solving

Customer service

Education

Matric

Tertiary qualification in Retail Management

Tools

Retail systems

Job description

Main job function

One of South Africa’s most iconic brands in the used car market is looking to appoint an experienced Senior Retail Manager to lead operations at their hypermarket dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance, and ensuring exceptional customer service across all departments.

Key Responsibilities

• Oversee daily operations of the hypermarket dealership, ensuring smooth and efficient functioning
• Lead, motivate, and manage a team of sales staff to achieve performance targets
• Implement and monitor sales strategies, promotions, and customer engagement initiatives
• Manage inventory levels, rotation, and merchandising standards
• Ensure compliance with health, safety, and regulatory requirements
• Analyze sales reports and KPIs to identify growth opportunities and operational improvements
• Handle customer queries and complaints professionally and promptly
• Collaborate with suppliers, logistics, and finance teams to optimize store performance
• Conduct regular staff training and performance evaluations

Qualifications

• Matric required
• Tertiary qualification in Retail Management or Business Administration advantageous

Criteria

• Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store
• Proven leadership and team management skills
• Strong understanding of retail operations, merchandising, and customer service
• Excellent communication, interpersonal, and problem‑solving abilities
• Proficiency in retail systems and reporting tools
• Ability to work under pressure and adapt to a fast‑paced environment
• Experience within the automotive sector beneficial but not essential

Salary

R2million+

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.