Senior Remote Administrative Manager – Digital Solutions

Placements24; South Africa; Remote; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Remote-first culture

Career development opportunities

Job summary

ICON Strategic Solutions is seeking a Central Review Coordinator to join the Central Review Services team. You will support centralized endpoint data evaluation, grading and data management for a Big Pharma sponsor, ensuring accuracy and reduced variability in endpoint measurement.

You will create trackers, monitor site data entry, assign reviewers, and liaise with Directors and Sponsors. A BSc Life Science degree and CRO experience will help you succeed in this role.

Qualifications

• BSc Life Science degree; CRO/pharma exposure preferred.
• Strong communication and collaboration skills within a project team.
• Experience with data management systems (e.g., Rave) is highly desirable.

Responsibilities

• Create and maintain Study Trackers.
• Monitor screening deadlines and follow up with sites on data entry; escalate delays.
• Review study visits and ensure readiness for CR review using status and reports.
• Create, send and process assignments to reviewers; track queries.
• Download and compile files for patient profiles and post on Central Grading Portal.
• Prepare CRS agendas and meeting minutes for distribution.
• Update action logs and maintain document filing in Central Grading Portal and eTMF.
• Coordinate with Directors, Therapeutic Experts, team members and Sponsors.
• Perform proficient reviews of study datasets prior to client transfer when applicable.
• Monitor review progress to meet timelines and report issues to Lead Central Review Manager.
• Participate in database lock activities.
• Serve as CR Coordinator on one or more projects.

Skills

Rave

Data management

Communication skills

Microsoft Word/Excel

Education

BSc Life Science

Tools

Rave

Job description

Central Review Coordinator
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise.
As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
This role as Central Review Coordinator offers the right candidate the opportunity to join the Central Review Services team; which is unique in the CRO industry. The team is solely focused on delivering independent, centralized endpoint data evaluation, grading, and data management for one of our Big Pharma FSPs. This central review process produces a higher level of accuracy and decreased variability that is essential in endpoint measurement and analysis.
Responsibilities include:

• Create and maintain Study Trackers.
• Monitor screening deadlines; follow up with sites on data entry and other vendor data entry and escalate any visits that are not released for CR review or where queries are not being addressed within the timelines.
• Review and determine on study visits and sweeps are ready for review using the page status and query reports.
• Create, send and process assignments to reviewers, including query tracking.
• Download and compile files for the patient profile creation and post on the Central Grading Portal for the Data Programmer, CRS.
• Create internal CRS agenda and meeting minutes for distribution
• Action/Decision log updates/maintenance
• Filing of documents in Central Grading Portal and eTMF.
• Liaise with Directors, Therapeutic Expertise, internal team members and Sponsors.
• Performs proficient reviews of study datasets prior to client transfer, if applicable.
• Monitor review progress to meet timelines, identify issues, risks, possible solutions & report to Lead Central Review Manager.
• Participates in database lock activities.
• Serve as CR Coordinator on more or more projects.

You will have/be:

• BSc Life Science degree with solid experience working within a CRO and or the pharmaceutical industry
• A genuine interest in using your clinical experience to develop your career in clinical data
• Strong experience with at least one of the data management systems i.e. Rave
• Experience in most study tasks
• Comfortable working within a project team and have excellent written and verbal communication skills
• Experience in Microsoft Word and Excel
• Strong attention to detail
• Effective time management and prioritization skills

What ICON can offer you:Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.
Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply
At ICON, we proudly offer competitive salary, performance‑based bonuses, comprehensive benefits including medical aid, retirement contributions, and ample paid time off. We invest in our employees' growth through continuous professional development opportunities. Join a forward‑thinking digital company that champions a remote‑first culture and values its employees' well‑being and contributions.