Senior QA Engineer (Embedded/Firmware)

HID; Durban; On-site; ZAR 700,000 - 950,000; Full time

Job summary

HID is seeking a Senior QA Engineer (Embedded/Firmware) in Durban, South Africa to ensure the quality and reliability of software, firmware, and integrated systems. You will lead QA activities, define testing strategies, and drive automation across multiple projects within an Agile environment.

The role demands 7+ years in software quality, strong testing knowledge, and collaboration skills to improve product performance and customer satisfaction.

Qualifications

• 7+ years' experience as a Software Quality Engineer.
• Hands-on experience with functional testing, automation, and regression testing; knowledge of SDLC and STLC.
• ISTQB CTFL certification or similar is preferred.

Responsibilities

• Collaborate with Agile team to understand requirements, stories, and acceptance criteria.
• Define test plans, cases, and strategies for software, firmware, hardware, and integrated solutions.
• Lead QA activities across multiple projects and mentor QA engineers and developers.
• Develop and maintain automated test frameworks and regression tests.
• Execute manual and automated testing to verify product functionality and reliability.
• Work with developers to reproduce, troubleshoot, and resolve defects.
• Promote QA best practices and quality culture across teams.
• Define processes and oversee workload of QA engineers.

Skills

QA Leadership

Automation Testing

Agile Methodology

SDLC/STLC

JIRA

TestRail

Embedded Systems

Firmware Testing

Communication

Education

Bachelor's degree in Computer Science / a related field

Tools

JIRA

TestRail

CI/CD Tools

Job description

An Amazing Career Opportunity for a Senior QA Engineer (Embedded/Firmware)!!

Location: Durban, South Africa

Job ID: 50296

As a member of a collaborative engineering team, the Senior QA Engineer is responsible for ensuring the quality, reliability, and performance of software, firmware, and integrated system solutions.

The candidate will provide technical leadership in quality assurance activities, define testing strategies, drive automation initiatives, and ensure products meet customer and business requirements before release. The role requires strong analytical skills, a thorough understanding of testing methodologies, and the ability to work effectively with cross-functional teams in an Agile development environment.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting‑edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high‑quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

As our Staff QA Engineer, you’ll support HID’s success by:

• Collaborate with Agile Team members to understand project requirements, user stories, and acceptance criteria.
• Define comprehensive test plans, test cases, and test strategies for software, firmware, hardware, and integrated system solutions.
• Lead quality assurance activities across multiple projects and provide technical guidance to QA engineers and development teams.
• Drive the development and maintenance of automated test frameworks and automated regression testing.
• Execute manual and automated testing to identify defects and verify product functionality, performance, and reliability.
• Work closely with developers to reproduce, troubleshoot, and resolve complex defects.
• Mentor QA engineers and promote best practices in testing, automation, and quality assurance.
• Define processes for and oversee the work done by the other QA/test engineers.

Education And/or Experience

• 7+ years' experience as a Software Quality Engineer.
• Strong understanding of software testing methodologies, tools, and techniques. Hands‑on experience with project management tools, for example JIRA and TestRail.
• Experience with functional testing, automation, and regression testing
• Knowledge of Agile methodologies and practices.
• Excellent analytical and problem‑solving skills.
• Strong communication and collaboration abilities.
• Attention to detail and a passion for delivering high‑quality software solutions.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Test Methodologies from project definition to post‑deployment documentation cycles.

Preferred Qualifications

• ISTQB Certified Tester Foundation Level (CTFL) certification.
• Experience with embedded systems and firmware testing.
• Experience with Windows applications, Web applications, REST APIs, and integrated system testing.
• Experience with automated testing frameworks and CI/CD environments.
• Experience with containerization and virtual machine technologies.
• Experience with scripting languages such as Python, PowerShell, or JavaScript.
• Familiarity with networking and communication protocols including TCP/IP, UDP, RS232, RS485, SSL/TLS, XML, JSON, and REST services.
• Experience working with high‑reliability, security, or access control systems.
• Experience with DevSecOps and tools like Snyk and Zaproxy.

What we can offer you

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work‑life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward‑thinking ideas that shape future outcomes.
• Integrity: You are results‑orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [e-mail].

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

At times, HID may use AI‑assisted technology to help our Talent Acquisition team review applications by identifying job‑related qualifications, skills, and experience in résumés and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter's review is complete.

We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.