Senior Project Manager – GoHighLevel & CRM Implementations

Caliber6; Cape Town; Remote; ZAR 600,000 - 900,000; Full time

Job summary

Caliber6 is seeking an experienced Project Manager to lead GoHighLevel buildouts, CRM implementations, and workflow automations for diverse clients. You will bridge clients and our development team, ensuring projects stay on time, within scope, and aligned to business goals.

The role demands strong English communication, hands-on project leadership, and ability to coordinate remote developers across time zones.

Qualifications

• Minimum 5 years of hands-on GoHighLevel experience.
• Minimum 5 years of technical project management experience.
• Proven CRM implementation or digital transformation project experience.
• Strong communication in English and client-facing skills.
• Ability to manage multiple projects concurrently and translate technical concepts for clients.

Responsibilities

• Manage end-to-end CRM and GoHighLevel implementation projects.
• Lead client onboarding, discovery calls, and project planning sessions.
• Gather and document business requirements and translate them into tasks.
• Coordinate development teams to ensure timely project completion.
• Track progress using Asana and maintain timelines.

Skills

GoHighLevel

Technical PM

CRM implementations

Asana

Client communication

Leadership

Remote collaboration

Tools

Asana

CRM platforms

Job description

About the Role:

We are seeking an experienced and highly organized Project Manager to join our growing team specializing in GoHighLevel buildouts, CRM implementations, workflow automations, and business process optimization.

This is a client-facing role where you will serve as the bridge between our clients and our development team, ensuring projects are delivered on time, within scope, and to the highest standard. You will manage multiple CRM implementation projects simultaneously, coordinate developers, gather client requirements, and oversee successful project delivery from kickoff to launch.

If you are a strong communicator, thrive in a fast-paced environment, and have extensive GoHighLevel experience, we'd love to hear from you.

Key Responsibilities:

• Manage end-to-end CRM and GoHighLevel implementation projects.
• Lead client onboarding, discovery calls, and project planning sessions.
• Gather and document business requirements and translate them into actionable tasks.
• Coordinate and manage the development team to ensure timely project completion.
• Track project progress and maintain timelines using Asana.
• Facilitate regular client updates and status meetings.
• Review deliverables to ensure quality standards are met.
• Identify and resolve project risks, blockers, and scope changes.
• Ensure seamless communication between clients, developers, and stakeholders.
• Support process improvement initiatives and operational efficiencies.

Requirements:

• Minimum 5 years of hands-on GoHighLevel experience.
• Minimum 5 years of Technical project management experience.
• Proven experience managing CRM implementation or digital transformation projects.
• Strong understanding of CRM systems, automations, pipelines, workflows, and integrations.
• Excellent verbal and written communication and English skills.This is a client facing role.
• Highly organized with exceptional attention to detail.
• Experience using Asana or similar project management tools.
• Ability to manage multiple projects simultaneously.
• Strong leadership and team coordination skills.
• Comfortable working directly with clients and managing expectations.
• Ability to translate technical concepts into client-friendly language.

Preferred Qualifications:

• Experience with API integrations and webhooks.
• Familiarity with automation platforms such as n8n, Zapier, or Make.
• Experience with other CRM platforms such as HubSpot, Zoho, Salesforce, or Pipedrive.
• Background working with remote development teams.

Working Hours:

• Full-time position.
• Must be available during EST business hours.
• Fully remote.

What We're Looking For:

We are looking for someone who can take ownership of projects, keep clients informed and confident, and ensure our development team has everything they need to deliver exceptional results. The ideal candidate is proactive, solutions-oriented, and passionate about helping businesses leverage CRM technology to scale.

Experience Required:

Minimum 5 years of GoHighLevel experience

Job Type:

Full-Time

Location:

Remote (EST Working Hours)