Senior Project Manager

Backbase Inc.; Johannesburg; Hybrid; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading Fintech company in Johannesburg is seeking an experienced Senior Project Manager to coordinate communications among stakeholders and manage relationships with Financial Services clients. The ideal candidate has over 8 years of experience in managing digital projects, excellent stakeholder management abilities, and fluency in English, French, and Arabic. This role offers a hybrid working model and various employee benefits aimed at promoting wellness and growth.

Benefits

Ergonomic furniture

Wellness programs

Training budget

Social events

Hobby groups

Qualifications

• At least eight years of Project Management experience in delivering digital projects.
• Experience with managing complicated clients at a senior level.
• Familiarity with web application/software development lifecycle.

Responsibilities

• Provide effective coordination and communication among all project stakeholders.
• Manage relationships with Financial Services customers/partners.
• Support and advise clients on using the Backbase Solution.

Skills

Project Management

Stakeholder Management

Agile Delivery

Negotiation Skills

Communication Skills (English, French, Arabic)

Tools

Jira

Google Suite

PM Tools

Job description

About Backbase

Backbase, Europe’s leading and multi award winning Fintech, continues its huge international growth winning more and more projects with its Banking and Financial services clients.

As part of this rapid scaling, Project Management experts are crucial to success.

Backbase is the fastest-growing front-runner in Engagement Banking software and is experiencing explosive growth in high margin revenue, customer acquisition and headcount. With offices worldwide and partnering with over + global banks we are transforming customer experience for millions of end customers.

Role Overview

What you’ll do: Senior Project Managers at Backbase provide effective coordination and communication among all the project stakeholders. In addition, they manage the relationship with Financial Services customers / partners and support and advise clients on implementing their online applications using the Backbase Solution to its full potential.

Will you help us push the envelope in the global banking industry? Just like in a scale-up you have the opportunity to make a real impact, a broad set of responsibilities and enjoy lighting fast-decision making, while our product reaches enterprise-level complexity.

Who you are

You have at least eight years of Project Management experience in delivering digital projects; You enjoy traditional project management and know how to apply critical path method (CPM); You have unrivalled experience in managing “complicated” clients; You have experience with senior level stakeholder management in an international environment; You have experience in distributed and remote agile delivery; You ace hands on team management and your people liked your collaborative leadership style; You have full understanding of the web application / software development lifecycle, including UX Design; You pack great presenting and negotiation skills; You know your way around Jira, Google suite and PM tools; You enjoy visiting customers onsite and don’t shy away to travel frequently; You have excellent oral and written communication skills in French, Arabic and English.

Benefits

At Backbase, we want to make sure that our employees always feel their best while at work. Explore the benefits and perks that help us create a work environment that’s productive, enriching, and fun.

Our hybrid model gives you more flexibility to get work done where you do it best – whether it’s from home or from our flexible office spaces worldwide.

• Ergonomic furniture for happier, comfier, and more productive work days at home.
• Wellness programs: initiatives that promote physical and mental well-being, from Headspace premium to wellness days.
• Challenge yourself and learn new technical or soft skills with a training budget for your growth and personal development.
• Social events: Meet and mingle with your colleagues at our celebrations, social gatherings, and team-building activities, held year-round.
• Hobby groups: Join our employee-led activities and connect with people with similar interests and contribute to shaping our dynamic culture.