Senior Project Manager

Vista; Cape Town; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A technology solutions provider for the film industry seeks a Senior Project Manager to lead software implementation projects. This role requires at least five years of relevant experience, strong client management skills, and proficiency in project management software. You will facilitate project execution from start to finish, manage risks, and build lasting client relationships. The job is hybrid, requiring two days a week in the Cape Town office.

Benefits

Rest & Relax Fridays

Annual volunteer day

Employee Rewards and Benefits

Medical Insurance

Employee Assistance Programme

Paid Sick leave

Bereavement leave

On‑Site Breakfast Bar

Qualifications

• At least five years' experience in project or programme management role delivering software projects.
• Proven ability to generate exceptional client experiences on complex projects.
• Advanced analytical, problem-solving, and organizational skills.
• Strong presentation skills and commitment to customer service.

Responsibilities

• Act as the key point of contact for all internal stakeholders during the project lifecycle.
• Manage risks, track change control, and coordinate with the project team.
• Create and maintain project plans and status update reports.
• Take ownership in learning clients' business models and processes.

Skills

Analytical skills

Problem-solving abilities

Organizational skills

Presentation skills

Client relationship management

Education

Project Management qualification

Related tertiary qualification

Tools

Wrike

Smartsheet

Job description

In this senior level Project Manager role, you'll be executing both on‑premises and the client facing aspects of our platform software implementation projects, quickly and on time. This isn't always easy, especially coordinating, facilitating, and directing multiple teams, and interacting with clients directly.

About The Role

• Act as the key point of contact for all internal stakeholders for the duration of a project, facilitating and managing the entire project life cycle, from inception to completion
• This may include but is not limited to; building Statements of Work, managing risks, tracking change control, and coordinating with the project team to successfully execute the project to success
• Plan, coordinate, and manage multiple projects within the constraints of agreed contracts/budgets and available resources
• Build relationships with our clients, and internal stakeholders, taking responsibility, and setting realistic expectations for objectives, requests, projects, and product enhancements
• Create and maintain detailed project plans and status update reports, providing clarity on task ownership and delivery timelines
• Prioritize requests and provides concise direction to the project delivery teams
• Monitor and track time spent on projects and helps to report on various KPIs, completion of tasks by due date, budgets, rework rates, actuals vs. expected, etc.
• Take ownership in learning clients' business models, operations, and industry processes

Requirements

About you

• At least five years' experience in a project or programme management role delivering software projects
• Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives
• Requires little assistance or guidance and consistently embodies leadership capabilities
• Owns internal and external escalations and priorities with the team
• Advanced analytical skills, problem‑solving abilities, and strong organizational and presentation skills
• Commitment to excellent customer service and dedication to creating great outcomes
• Ability to work on several tasks or projects simultaneously, effectively prioritizing and following through to successful outcomes while managing deadlines
• Flexible, decisive, quick‑thinking and able to handle difficult situations in a patient, calm, and effective way
• Proficient in project management software and Workflow tools e.g. Wrike, Smartsheet
• Related tertiary, or Project Management qualification
• Strong knowledge of cinema operations and/or experience with Vista software would be highly beneficial

This is a hybrid role with a home and office‑based split, requiring regular weekly (2 days per week) attendance in the Cape Town office.

We are only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship.

About Vista

Vista Group is the global leader in providing technology solutions to the international film industry. With brands including Vista, Veezi, Movio, Numero, Maccs, Flicks and Powster, our expertise covers cinema management software; loyalty, moviegoer engagement and marketing; film distribution software; box office reporting; creative studio solutions; and movie, cinema and streaming content discovery.

With more than 700 crew based across six main offices, in the USA, the UK, South Africa, the Netherlands, Mexico, and New Zealand (Auckland HQ), our people are our most important asset. Across the group brands our teams provide market‑leading services to clients in more than 100 countries.

We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people' and we're proud to say that more than two decades on that's exactly what we do every single day.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew

• We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light

• We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen

• We make good things happen as people and as teams through our focus on delivery

Chase Great

• We challenge ourselves and each other to keep improving

Benefits

You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include:

• Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
• Annual volunteer day
• Employee Rewards and Benefits with Perkbox
• Medical Insurance / Medical Aid
• Employee Assistance Programme Service
• Paid Sick leave
• 5 days bereavement leave per year
• On‑Site Breakfast Bar

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion. This commitment is reflected in all our employment policies and procedures.